Intern Customer Happiness

Vor 4 Tagen

Munich, Deutschland Moovster Vollzeit

Join our movement and vision for cities without traffic jams, less CO2 and therefore better air and quality of life for everyone by creating a new mobility experience to support a sustainable lifestyle

You love to make our B2B and B2C Customers happy?

To fit best, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication competencies, customer service experience and be able to abstract and solve problems as well as be willed and able to understand and optimize operations processes.

Tasks
- You will support our customers in the whole process of our services
- You will communicate with our partners to provide the best customer service possible and solve all of our customers' challenges
- You will be the voice of the customer and transfer customer requirements & potential issues to the product team to help improve the Moovster product every day
- You will play an active part in finding ways to continuously improve our customer satisfaction score
- Next to this you will contribute to setup, run, maintain and proactively improve our daily, weekly and monthly operations of our services

**Requirements**:

- Fluent in German (both written and spoken)
- Fluent in English (both written and spoken)
- You are a highly organised person with the ability to maintain overview of large amounts of data
- You are willing to take ownership and proactively responsibility of topics, and you are never satisfied with low-quality outcome
- You are an analytical thinker and problem-solver who embraces both simple and complex challenges
- Proficiency in Excel is a must
- Experience with searching in databases and writing simple SQL is a plus
- Availability 6 month (at least 4 month) starting as soon as possible

**Benefits**:

- An experienced, highly motivated and fun team to learn and grow together
- Have the flexibility to work from anywhere anytime: a great office, from home or even from the beach, we value work-life-balance to coordinate business, family and private stuff perfectly according your needs
- Of course you get a free Moovster Mobility Budget to get around
- And all this greatness comes with an attractive compensation package

Our team
We are a highly motivated multicultural team with a passion for technology, mobility and a modern, sustainable lifestyle. We don’t hesitate to disrupt anything previously seen and try to use data and customer insights as the basis of all our decisions. We are constantly getting our hands dirty, we are close to our customers and we want to grow as a team with one focus: Creating an outstanding customer experience - and we can’t wait having you on board Join the Moovster movement

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Diversity makes us better.

  • Intern Customer Happiness

    Vor 7 Tagen

    Munich, Bayern, Deutschland Moovster Vollzeit 30.000 € - 50.000 € pro Jahr

    Join our movement and vision for cities without traffic jams, less CO2 and therefore better air and quality of life for everyone by creating a new mobility experience to support a sustainable lifestyleYou love to make our B2B and B2C Customers happy? You are an organized and efficient team player, eager to be responsible for administrative duties and...

  • Intern Customer Happiness

    vor 2 Wochen

    Munich, Deutschland Moovster Vollzeit

    Join our movement and vision for cities without traffic jams, less CO2 and therefore better air and quality of life for everyone by creating a new mobility experience to support a sustainable lifestyle! You love to make our B2B and B2C Customers happy? You are an organized and efficient team player, eager to be responsible for administrative duties and...

  • Intern Customer Happiness

    Vor 5 Tagen

    Munich, Deutschland Moovster Vollzeit

    Join our movement and vision for cities without traffic jams, less CO2 and therefore better air and quality of life for everyone by creating a new mobility experience to support a sustainable lifestyle! You love to make our B2B and B2C Customers happy? You are an organized and efficient team player, eager to be responsible for administrative duties and...

  • Working Student Customer Service

    vor 1 Woche

    Munich, Deutschland Holidu GmbH Vollzeit

    **Your future team** You will be part of an international, growing team of people from all over the world, directly mentored by Samira, the team lead for the Bookiply Customer Happiness team. Besides making our customers happy, our team enjoys playing table soccer in their breaks and is well known for their delicious cakes and their amazing annually...

  • Working Student Customer Service

    vor 1 Woche

    Munich, Deutschland Holidu GmbH Vollzeit

    Your future team You will be part of an international, growing team of people from all over the world, directly mentored by Samira, the team lead for the Bookiply Customer Happiness team. Besides making our customers happy, our team enjoys playing table soccer in their breaks and is well known for their delicious cakes and their amazing annually organized...

  • Working Student Customer Service

    vor 1 Woche

    Munich, Deutschland Holidu GmbH Vollzeit

    Your future team You will be part of an international, growing team of people from all over the world, directly mentored by Samira, the team lead for the Bookiply Customer Happiness team. Besides making our customers happy, our team enjoys playing table soccer in their breaks and is well known for their delicious cakes and their amazing annually organized...

  • Kundenservice Im Tourismus

    vor 1 Woche

    Munich, Deutschland Holidu GmbH Vollzeit

    **Your future team** Du wirst Teil eines internationalen Teams sein, das direkt von Lisa, Team Lead des Holidu Customer Happiness Teams, betreut wird. Unser Team spielt zwischendurch gerne Kicker und ist bekannt für seine leckeren Kuchen und den jährlich stattfindenden Customer Happiness Brunch. **Your role in this journey** - Du bist der direkte...

  • Kundenservice Im Tourismus

    vor 1 Woche

    Munich, Deutschland Holidu GmbH Vollzeit

    Your future team Du wirst Teil eines internationalen Teams sein, das direkt von Lisa, Team Lead des Holidu Customer Happiness Teams, betreut wird. Unser Team spielt zwischendurch gerne Kicker und ist bekannt für seine leckeren Kuchen und den jährlich stattfindenden Customer Happiness Brunch. Your role in this journey - Du bist der direkte Ansprechpartner...

  • Intern/ Working Student Customer Advocacy

    vor 1 Woche

    Munich, Deutschland Celonis SE Vollzeit

    -We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its full execution capacity - and for that, we need you to join us. **The Team**: The Customer Advocacy team is responsible for activating customer advocates for...

  • Operations & Customer Experience Intern

    vor 2 Wochen

    Munich, Deutschland Wearr Vollzeit

    We're WEARR, a premium designer fashion rental startup on a mission to make renting the better alternative to buying.We combine everything you love about owning — style, freedom, confidence — with everything that makes renting better: access, flexibility, and sustainability.Backed by top operators, we’re building a new kind of fashion platform, one...