Solution Strategist

The Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

**The Challenge**:
The mission of the Solution Strategist is developing the Customer Experience (CX) business within the DACH region. To accomplish this, you will work side-by-side with the sales organisation on strategic account planning, deal specific strategy, and sales campaign execution.

**Expectations for Success**:

- 50% - 60% of your role will be spent client facing, solution selling and pre-sales support
- 40% - 50% of the role will involved supporting marketing,GTM solution development and enablement
- Drive new revenue, measured on the CX buyer target for the Customer Unit
- Proactively engage the sales organization to penetrate key strategic accounts
- Participate in one-to-one account planning and strategy sessions with the sales teams
- Work in partnership with enablement and the sales strategy team to build and deliver training for the sales organisation
- Support with marketing content creation and presentation

**Qualifications & Requirements**:

- 5+ years experience working in a strategic customer experience role or comparable working experience in a CX manager position in a consulting company
- Extensive experience interacting with clients in pre-sales capacity - former experience in a pre-sales function would be a plus
- Strong presentation skills at various company levels -from exec to line-of-business
- with the ability to represents Qualtrics at industry events and evangelise the work we do with customers
- Ability to quickly understand enterprise client needs and requirements in different departments (marketing, sales, digital, customer service, etc.)
- Ability to work with customers to build credibility and quickly become a trusted advisor
- Working experience in supporting bigger cross-functional and functional sales teams
- Advanced degree in Business Administration or Business Economics
- Willingness and ability to work in a quota-carrying sales environment
- Willingness and ability to travel
- Keen understanding of client needs in the world of employee feedback programs.
- Strong sales acumen to contribute to commercial discussions and demonstrate the full value of an employee feedback program run on the Qualtrics platform.
- Understanding of the significant industry shifts taking place in employee feedback, and be able to position forward-thinking, innovative yet impactful solutions to clients

**We Are Passionate About Our QGroup Initiatives**:
Our QGroups (Employee Resource Groups) have created a diverse community in Qualtrics EMEA. We asked them to describe Qualtrics in one word Watch this video to hear what they had to say.

**What differentiates us from other companies**:

- Qualtrics Experience Program - A bonus each year for an experience of your choosing
- Worldwide and diverse Solution community that enjoys helping each other
- Our offices are in central locations throughout Europe, and we take pride in creating an open and collaborative work space.
- To learn more about what we value read about it directly from our employees Qualtrics Life stories