Briefing Strategist

Job Category

Sales

Job Details

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good
- you’ve come to the right place.

**About the Role**:
As a Briefing Strategist, you will play a significant role to influence the most strategic opportunities, and in delivering executive experiences that help Salesforce customers achieve their business goals. We are seeking a dedicated, energetic professional Briefing Strategist in the Munich Salesforce Innovation Center (SIC). The SIC is an impactful asset that wins the hearts and minds of executives, proving Salesforce is the obvious partner to help co-create their vision and guide them to achieve business success.

The role of the Strategist is to orchestrate the end-to-end strategy and coordination for customer briefings taking place in the Center. This individual will serve as the customer's advocate when collaborating closely with internal stakeholders to ensure briefings are tailored to meet their outstanding needs, encouraging their coordinated journey with Salesforce. It involves strong collaboration with account teams to build tailored agendas that accomplish both Salesforce & the customer’s objectives, build the best possible customer experience, and select appropriate speakers to ensure the Sales & Customer goals are achieved. It is also a customer-facing role in delivering generic and interactive demonstrations to Customers.

In addition, the Strategist is connected to the Sales Leadership Teams to participate in the overall promotion of the SIC activities by sharing the greatness and the business impact of what we do as well as evangelizing the whole ecosystem on the SIC model. The Strategist is also connected to the other European SICs as well as the SICs in America, Sydney, and Tokyo.

**Responsibilities**:

- Own and lead the success of high-quality briefings involving key customers & prospects
- Work closely with the SIC Coordinators in charge of crafting the experience for all briefings
- Serve as a primary contact and consultant to sales teams; provide total guidance and properly lead priorities/expectations at every stage of the briefing lifecycle
- For each Briefing, the Briefing Strategist will:

- work closely with Account Teams to gain an understanding of Customer and Sales objectives
- design an agenda that aligns and advances the goals for both the customer and Salesforce while ensuring all topics and content are relevant, compelling and inspiring
- identify, secure and prep the appropriate mix of product experts and executives to lead interactive and productive discussions
- lead dry runs with speakers to ensure smooth and impactful delivery
- Partner with Subject Matter Experts on positioning products in a manner conducive to a briefing environment
- Serve as an effective business partner and provide consistent and clear communication to Workplace Services & Events Teams
- Create strong and lasting relationships with Sales, Marketing stakeholders, and Subject Matter Experts involved in the briefings.
- Promote and evangelize the SIC brand & value proposition
- Facilitate briefings of strategic account
- Contribute to SIC projects

**Required Skills/Experience**:

- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- **6+ years of Corporate experience **in Marketing/Sales including 2+ years of experience in leading customer meetings/events
- **Team spirit**:

- strong experience as part of a team, sharing information and supporting team members when needed
- **Business and impact-oriented**:

- driving maximum business impact and demonstrating the value of the SIC
- **Functional project management experience **- consistent track record of driving simultaneous projects and multiple initiatives from concept to completion
- **High energy **- works well under pressure, meets tight deadlines and regularly goes above and beyond
- **Outstanding customer service demeanor **- passion for delivering the best customer experience possible
- **Keen understanding of Salesforce - **knowledge of corporate strategy, technology stack, industries, and sales processes
- **Outstanding communicator **- clear, effective, and concise written, oral, and presentation skills to all levels of the business including Executives
- **Solution-orientated - **complex problem solver adaptable to change and shifting priorities with the utmost professionalism
- **Multi-tasking**