Vp/director of Founder Experience

**About Antler**:
Antler is the investor backing the world’s most driven founders, from day zero to greatness. Founded on the belief that people innovating is the key to building a better future, we partner with people across six continents to launch and scale high-potential startups that address meaningful opportunities and challenges. Knowing that exceptional founders can come from anywhere with any background, we have offices in 26 cities, including Austin, New York, London, Berlin, Amsterdam, Stockholm, Bangalore, Jakarta, Singapore, Seoul, Munich, and Sydney.

Our global community backs people from the beginning with co-founder matching, deep business model validation, initial capital, expansion support, and follow-on funding. Fueled by a personal passion that goes beyond traditional investing, we have helped create and invested in more than 1,400 startups across a wide range of industries and technologies, with the goal of backing more than 6,000 by 2030.

A better future won’t happen automatically—the world needs talented, determined, and resilient people to build it. Antler team members are part of an ambitious global community dedicated to helping the most driven founders move the world forward. We ease the path to entrepreneurship so more exceptional people can launch and scale companies that disrupt the status quo, create employment, contribute to GDP, and drive technology development and adoption. As the world presents an ever-increasing number of opportunities and challenges, founders are more needed than ever to address them. Join us to support them and help make progress inevitable.

**Role Overview**:
The Head of Founder Experience & Community will be responsible for creating and continuously delivering the best possible founder journeys at Antler. You will ensure every founder interaction, from the first conversation through their residency and beyond, is frictionless and inspiring. The role bridges operational excellence with a deep understanding of founder needs, creating an exceptional and scalable experience for all founders. You will manage a team of 2-3 founder experience & community associates across offices in Continental Europe.

**Key Responsibilities**:
**Origination, Scouting and Onboarding**
- Lead origination activities, including organizing events and implementing marketing strategies, to attract and engage exceptional founders.
- Streamline integrations with tools such as HubSpot, DocuSign, and other systems to enhance the scouting and onboarding process.
- Ensure a smooth and engaging pre-residency onboarding experience for all founders.

**Residency Operations**
- Lead operational planning and execution of the Antler residency.
- Organize all residency sessions, update materials, and manage logistics to ensure a seamless experience.
- Coordinate speaker schedules, manage office operations, and facilitate the Investment Committee process.
- Work closely with the investment team to ensure operational efficiency and enhance their ability to focus on founder success.

**Portfolio Engagement**
- Develop and manage scalable platform initiatives to support portfolio founders, including perks, tools, and resources.
- Host portfolio founder offsites and other community-building events to foster connection and growth.
- Oversee integrations with platforms like Airtable to streamline portfolio management.

In this role you will work closely with the Investment team. The Investment Team focuses on finding the best founders and investing into them from Day Zero through Series C. This includes end to end scouting of founders and managing the relationship with them as they form their companies. The Founder Experience & Community team will take a holistic approach to founder experience, ensuring that every touchpoint — scouting, residency, and portfolio— is consistent and exceptional. You will continuously identify pain points and implement improvements to elevate the overall experience.

**Core Attributes**:

- Operational Expertise: A proven track record in running complex programs or operations with high levels of stakeholder engagement
- Founder-Centric Mindset: A passion for working with founders and understanding their needs, ensuring that Antler’s offering is always tailored to their success.
- People spike: Foster strong relationships with founders, team members, and stakeholders, demonstrating excellent interpersonal skills and a genuine passion for connecting with people.
- Accomplished and structured problem-solver: The ability to proactively identify bottlenecks and inefficiencies, implementing solutions that drive impact at scale.
- Excellent communication and interpersonal skills
- Strong Project Management: Independent and proactive with a focus on execution and results orientation
- Comfortable with ambiguity, quick changes, tight deadlines, and moving targets
- A genuine passion for entrepreneurship and a belief the world needs more change-makers and innovators
- Event Ma