Program Management Support Specialist 2

**Position Summary**

The Program Support Specialist 2 is responsible for providing day-to-day project support for project managers, engineers, and other staff members. This person will learn firsthand about project phases, tasks, activities, schedules, and operations.
- Interacting and collaborating with IPT lead and team members and M.C. Dean stakeholders, including attending client and internal program management meetings and working sessions.
- Helping to identify, document, and communicate projected project level of effort, required skill sets, schedules, activities, project changes, challenges and potential risks, and required actions.
- Organizing, reviewing, digesting, and summarizing client correspondence to support program leadership’s understanding of client priorities, scope changes, deadlines and deliverables.
- Creating and/or updating and tracking program management processes to help ensure adherence and execution. Key processes include reporting of key performance indicators (KPIs), configuration, knowledge and quality management, organizational structures, management protocols, best practices, training material, etc.
- Organizing and coordinating Monthly Program Reviews (MPRs) and other program review events including:

- Event planning Coordinating dates, times, rooms, equipment, and developing and distributing agendas.
- Assembling presentation materials, Monthly Progress Review reports, and documenting and distributing meeting minutes.
- Inputting action items into a team collaboration portal and tracking them to completion.
- Developing storyboards and content for presentation briefs.
- Supporting definition and development of Program Management Plans (PMP), Risk Management Plans (RMP), Configuration Management Plans (CMP), Schedule Management Plans, Process and Product Quality Assurance (PPQA) Plans, etc.
- Supporting the development of program presentations and briefings from storyboard through content development, stakeholder review, and approval.
- Supporting the set up and maintenance of a common SharePoint portal used for program documentation and knowledge management.
- Support the development and sustainment of program executive and integrated master schedules to track the coordination of projects and the corresponding resources, to include funding and personnel.
- Assist with development of Work Breakdown Structures.

**Key Qualifications / Skills**
- U.S. Citizenship required; and eligible to be granted a U.S. Secret Security Clearance
- High School Diploma/GED with 8-10 years of experience
- Associate's Degree with 6-8 years of experience
- Bachelor's Degree with 2-4 years of experience
- Experience in professional writing, editing, and document production required
- Excellent organizational skills and ability to work well under pressure; managing numerous interruptions
- Accuracy and attention to detail
- Ability to work independently and resolve practical problems
- Must be an effective communicator with excellent written and oral communication skills
- Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing
- Must have strong multitasking skills
- Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite
- Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries

**Abilities**:

- Exposure to computer screens for an extended period of time.
- Sitting for extended periods of time.
- Reach by extending hands or arms in any direction.
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
- Listen to and understand information and ideas presented through spoken words and sentences.
- Communicate information and ideas in speaking so others will understand.
- Read and understand information and ideas presented in writing.
- Identify and understand the speech of another person.

Applicants for this position may be required to prove that they have received the COVID-19 vaccine or demonstrate that they have a valid religious or medical reason not to be vaccinated.

**EOE Minorities/Females/Protected Veterans/Disabled**
**VEVRAA Contractor