Desktop Support Specialist
Vor 5 Tagen
**Desktop Support Specialist**
Standort: Stuttgart
**Personal requirements and soft skills**
**Role: Desktop Support Specialist**
**Employment Type: Full-time permanent**
**Start Date: ASAP**
**Location: Stuttgart, Germany**
**German and English language skills are required**
**Responsibilities**:
- As a Support Analyst, you will provide Level 1 and 2 support for the production environment. This will give you the exceptional opportunity to take responsibility for the central operation of production-critical IT systems and server platforms in international plants
- You will collect and document the necessary information during business incidents
- You will quickly resolve critical incidents or escalate them if necessary
- You will be in close contact with the Level 3 support team for prioritisation and escalations
- You also become a central part of the problem management. Server administration activities, performing database backups and handling recovery issues are also part of your duties
**Skills**:
- 2+ years of hands-on experience in one of the following areas:
- Windows Server Administration
- Linux
- High awareness of ITIL processes (incident, change and problem management)
- **The person is going to work in a shift system (6 days mornings - 4 days off - 6 days late
- 4 days off - 6 days night -4 days off -)**
**Edita Badasyan**
K&K social resources and development GmbH
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