Billing Specialist Technology

**About FTI Consulting**:
FTI Consulting is a global business advisory firm, dedicated to helping organisations navigate and manage a diverse range of complex issues and business challenges. Our expertise covers the spectrum of Corporate Finance & Restructuring, Economic Consulting, Forensic & Litigation Consulting, Strategic Communications and Technology. We are a company of more than 7,000 professionals with annual revenues of approximately $3 billion, with offices located in every major business center in the world.

Our professionals are some of the most experienced leaders in their fields and advise across a range of industries. Our clients engage us for high stakes concerns or emerging opportunities that require specialised expertise, and over the past two decades we have been engaged to work behind the headlines on some of the biggest news stories to date.

FTI Consulting is a fast growing and vibrant place to work. Steered by our values of Integrity, Creativity, Achievement, Empathy and Respect, its meritocratic culture invites both collaboration and healthy debate. We are large enough to be trusted by our clients to solve their biggest issues and yet small enough to know our colleagues on a personal level enabling better team working and a supportive culture to develop your career goals and ambitions.

**About the Opportunity**:
An exciting opportunity has arisen for a Billing Specialist with proven experience in client invoicing in a centralised Billing/Invoicing team.

This role is ideally suited to someone with Professional Services experience, who possesses excellent communication, organisational and time management skills. Attention to detail and a best-in-class client service attitude are critical for this role, in a region which is experiencing significant growth.

The Billing Specialist position reports to the Billing Manager and is responsible for providing accurate and timely processing of all client and intercompany billing. This position interacts on a regular basis with management as well as other internal client departments to integrate solutions that meet the company's goals both financially and operationally. Other responsibilities include month end closing deadlines.

**Key Responsibilities**:

- Review client project setup is accurate and reflects the billing information recorded in the letter of engagement - Billing address, rates/coding, discounts, VAT implications, payment terms
- Make initial contact with LOE signatory that is designated to receive and approve invoices
- Responsible for raising draft invoices and liaising with the business to improve accuracy to reduce manual amendments during the billing phase
- Weekly reporting and follow up re WIP and A/R.
- Ensure compliance with clients' e-billing systems and MSA or other client-driven terms and conditions; troubleshoot e-billing system to insure invoice acceptance
- Finalisation of client invoices once approved by client facing team members
- Perform write offs, rate changes, narrative amendments, credit notes where applicable
- Ensure the billing/invoicing month end close process is completed timely and accurately
- Document billing/invoicing internal controls and procedures where necessary
- Enforce and comply with the documented internal controls assigned to billing/invoicing processes
- Serve as a billing/invoicing contact for both internal and external auditors
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism
- Link with business contacts to check the accuracy of pricing and volumes that impact invoice values
- Other duties as assigned

**Qualifications**:

- AAT/CIMA/ACCA/ICAEW beneficial but not essential

**Skills and Competencies**:
**Essential**:

- Fluent German and English language skills
- Number of years in a professional services billing environment
- Client service mindset and attitude
- Attention to detail and ability to prioritise
- Energetic and self-driven
- Strong oral, verbal and written communication skills
- Team oriented person who is detail oriented and dependable
- Ability to work effectively in a high growth environment and in a rapidly changing organisation
- Must possess excellent interpersonal skills with the ability to interact professionally with personnel at all levels of the organization
- Used to working with mínimal supervision in a team-oriented environment
- Proficient in Word and Excel
- Knowledge of VAT in the EMEA region
- Good working knowledge of PC and network environment, word processing, database and spreadsheet software (MS Office preferred)
- Basic budget management skills
- Organizational skills, including ability to prioritize
- Proficiency with electronic billing (use of various sites and uploading invoices to them) and LEDES files

**Desired**:

- Knowledge of Elite Enterprise (or other billing/accounting systems) desirable
- Experience of working with high volumes, multi