Director of Operations
vor 2 Wochen
Join Pax8 as our **Director of Operations (M/F/d)**and Drive **Innovation, Excellence and Growth** This is a hybrid role based at our office in **Frankfurt, Germany.**
The Director of Operations will play a crucial role in advancing **AI adoption and automation initiatives** across the organization. From optimizing internal processes to enhancing customer experiences, you will lead projects that leverage AI-driven insights to improve efficiency and scalability. This requires a forward-thinking mindset and a commitment to integrating emerging technologies into daily operations.
As **Director of Operations**, you will play a pivotal role in driving operational excellence, optimizing project management processes, and leading high-performing teams to success.
You will work closely with senior leadership to develop and implement strategic frameworks that enhance efficiency, scalability, and stakeholder engagement.
This role is perfect for a **seasoned operations leader** who is skilled in aligning business objectives with project execution, ensuring that Pax8 remains at the forefront of cloud commerce innovation.
**About Pax8**
Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem.
**More about Pax8**:
- For all you, tech minded people: discover our Marketplace
- Best Companies: Awarded Number 50 in the UKs Best Companies
- Our Journey from the US to EMEA: Pax8 UK HQ - Bristol Office Opening
**Get a feel for our progress, culture and how we constantly strive to be better and do better below**:
- Taste our values & culture here: Pax8 and our people
- Check our HR Leaders people ethos here: Our People and Culture Team
- See our progress in Awards: Spotlight Awards
- Scott Chasin: Exciting Times - meet our new CEO
- EU Website: Pax8 EU
It's an exciting time to join us as Pax8, as we have just been certified as a **"Great Place to Work".**
As **Director of Operations**, you will:
- **Optimize Project Management**: Implement standardized project management methodologies, ensuring high-quality project delivery across Pax8.
- **Drive Operational Excellence**: Champion best practices, streamline workflows, and enhance efficiency for sustained business growth.
- **Manage Executive Stakeholder Relationships**: Align project goals with strategic objectives, ensuring clear communication and measurable value.
- **Develop and Lead High-Performing Teams**: Foster a collaborative, innovative environment that promotes continuous improvement and scalable processes.
- **Drive your own personal development** and performance improvements by participating in learning paths
Our servant leaders put employees first and we are about delivering exceptional employee experience to inspire customer experience.
We are Pax8 where our employee experience meets customer experience - come and be "work happy" with us
**You'll be ideal for us if you have**:
- Substantial experience with **Strategic Project Management**:
- Experience in **Scaling Processes**and **Managing Global Operations**:
- Experience in managing multiple complex projects simultaneously
- Ability to identify and implement best practices
- Excellent communication and interpersonal skills to manage relationships with executives and key stakeholders
- Proficiency in proactive risk identification and mitigation
- A mindset of fostering continuous improvement through feedback-driven process
- Exceptional ability to communicate complex ideas clearly and persuasively across various levels of the organization
- **Previous experience in managing teams is a must have**
To fulfil this role you should be resident in this country with a valid right to work.
We take pride in our diverse and multicultural work environment, where communication is key. Our team collectively speaks more than 23 languages, reflecting the richness of our global community. We celebrate language diversity, but we also value effective cross border collaboration business communication. **You should be proficient in both the local country language and possess a strong command of business English**to ensure seamless collaboration and understanding across our dynamic team.
**Salary & Benefits**
- Monthly base salary between **€7,400 - €9,000**- depending on experience
- Short Term Incentive Plan (Annual Bonus)
- Long term Incentive Plan (Stock Options after qualified period)
- Dedicated time for training and personal development
- Health & Wellbeing coaching support
- Fun and frequent company and team socials
- 26 days of paid leave
- And a lot
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