Customer Service Representative

vor 1 Woche

Darmstadt, Deutschland SCIEX Vollzeit

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.

SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Interested in diversifying your portfolio by joining an international customer service team with exciting opportunities?

As a Customer Service Representative at SCIEX you will be responsible for:
**Order handling**: Producing quotations and processes customer orders and invoices in line with company policy/guidelines. Co-ordinating of deliveries with the customers and channel partners, liaising with internal departments (e.g. service, logistics, sales). Coordinating of complex deliveries to export destinations, including management of the letter of credit process. Processing customer returns of material and instruments and for the processes related to the acquisition, move, counting and disposal of the Company's demonstration inventory

**Tenders**: Collation of information and accuracy of documentation to ensure timely response to public and private tenders and bids

Customer Complaints

This position is part of the Customer Service Department and will be located in Darmstadt Germany.

**The essential requirements of the job include**:
University degree or qualification in Business Administration/Economics/Finance or similar

Min 3 to 5 years’ experience in administrative position, ideally business administration, customer service or logistics, in an international environment ideally Life Science or Medical Devices

Excellent proficiency in English

Good problem solving and analytical skills

Able to multitask in a fast-paced environment

At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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