Customer Research Specialist

Vor 5 Tagen

Raunheim, Deutschland Hays Professional Solutions GmbH Vollzeit

**Employment with Hays Professional Solutions GmbH**
**Benefits**

- 30 days of vacation
- Wok for a renowned automotive customer

**Responsibilities**

- Develop and execute a repeatable, measurable insights engine for overseas markets
- Conduct customer research to understand product-market fit, pricing, and positioning
- Support de-risking of overseas expansion by providing data-backed recommendations
- Deliver actionable insights to optimize product definition, UX, marketing, sales, and service strate-gies
- Design and run customer surveys, focus groups, and co-creation workshops
- Translate findings into clear, strategic recommendations for leadership decision-making

**Profile**

- Experience in customer research, UX research, or market insights, preferably in automotive or mo-bility sectors
- Proven expertise in designing and conducting quantitative and qualitative research studies
- Strong analytical skills with ability to synthesize data into actionable insights
- Familiarity with EU and overseas customer behaviours, cultural nuances, and regulatory require-ments
- Ability to communicate complex insights in a clear and strategic manner to stakeholders
- Willingness to travel domestically and internationally as required by the role
- Bachelor’s or master’s degree in psychology, Marketing, Business, Human Factors, or related field

**About Hays**
Discover the modern way of recruiting in the sales and marketing field. With us you receive the perfect support for ensuring your professional success - together with consultants specialised in your industry. Our experience and know-how allow us to assist you individually in planning your next career steps, from choosing the right position to your first day on the job and beyond. Register with us and reap the benefits of interesting job offers that match your skills and experience - all completely free of charge.

**Contact at Hays**

Tel: + 49 621 1788-4297

**Reference number**
846847/1

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