Working Student Customer Service
Vor 4 Tagen
We are seeking a Working Student - Customer Service to join our Force Sensors team on a part time basis.
Tasks
- Order management incorporating order entry and acknowledgement; planning dispatches; date management based on Planning and Purchasing reports; raising pro-forma invoices where appropriate.
- Deliver all daily processes with consistent accuracy, while working within tight timelines.
- Provide prompt and comprehensive responses to customer queries relating to stock availability, delivery and complaints. Become the customer’s voice within the business - aspire to exceed customer expectation, and to develop and optimize the relationship.
- Co-ordinate product returns in line with defined RMA process, and arrange credits.
- Maintain customer databases.
- Manage direct orders for finished load cells, electronics and accessories on inter-company sources.
- General administrative tasks.
- Reporting and generation of documentation in line with customer and internal expectation.
- Attend meetings and conference calls.
**Requirements**:
- English should be both spoken and written well.
- Experience in a customer facing role
- Experience with ERP system, SAP is an advantage
**Benefits**:
- 30 days vacation plus bank holidays
- Company events
- Active BGM
- Flexible Working Model
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