Territory Account Executive

**Description**: **Job location**: Germany **Job level**: Mid - to senior level **Job market**: DACH region Are you a motivated individual with the ability to engage with clients and customers, coupled with the drive to learn new software within the WFM industry? Calabrio, the fastest growing customer experience intelligence company with a scalable cloud platform and AI-driven analytics tools, is looking to hire a Territory Account Executive We are at a very exciting point of our evolution bringing new tools to the market to supporting our customers “digitalization” journey. We have been active in the German market for 20 years and represent a very exciting customer base (including Otto, E-ON, Patagonia, etc.). As an Account Executive positioned in Germany, you'll join our established international sales team to continue accelerating our growth in the DACH region. You'll drive new business sales and collaborate with our German-based teams including our Business Development Representative, Pre Sales Engineer, Sales Operations specialists, and Customer Success Manager. Customer Success Stories - Calabrio (German) **What you'll be doing** - Find and develop new customers through high level of individual drive and creativity - Uncover, develop and lead all sales activities for sales within existing customer base - Develop and execute an account plan for each customer, including strategy, actions, timeframes, milestones and responsibilities - Exhibit strong strategic thinking, initiative and project leadership skills - Serve our markets both direct and through our partners - We have individual quotas and objectives but manage to combine that with tight team work helping each other out both on tactical case level as well as even sometimes practically in customer facing situations **Requirements**: - B2B direct sales in software and/or technology OR selling contact center outsourcing services is a requirement - Experience selling to or working within contact centers is an advantage. - Strong communication skills with the ability to translate complex technical concepts into business terms and communicate business value - Proven ability to follow process driven sales - Must demonstrate an ability to prospect within end user community - Accurate and dependable forecasting - Fluency in English and German is a requirement, knowledge in other EU languages is considered advantageous **Benefits**: **Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent** What we value most workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and creative. We've built a company culture where you’ll feel motivated and truly excited to come to work. Calabrio is driven by the diversity of our talented team members who come from a wide variety of backgrounds and lifestyles. As an equal opportunity employer, we always consider and embrace ALL individuals including what makes them unique. We believe our team members should be happy and healthy, with peace of mind and a sense of accomplishment. **About Calabrio**: Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combine their incredible ideas in one incredible company. **Awards & Accolades**: Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. - Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success._