Service Sales Support Specialist

vor 1 Woche

Mannheim, Deutschland ABB Vollzeit

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:
Product Manager

The working time model for this position is: Hybrid #LI-Hybrid

**Key responsibilities**

As a Service Sales Support Specialist, you will be the point of contact for customers as well as our sales and service teams regarding maintenance services in drive technology for ABB Motion Services in Germany.

You will support the sales and service functions with your knowledge of the service portfolio, focusing on periodic services, by assisting in the design, pricing, order processing, and response to customer inquiries. Additionally, you will contribute to the further development of service contract and digital offerings, such as innovative condition monitoring solutions.

You will be mainly accountable for:

- Sales support in designing customer-oriented and cost-effective service solutions (e.g., service contracts, maintenance, condition monitoring) up to the preparation of offers
- Advisory and sales support role: capturing customer requirements and needs and translating them into suitable services using your knowledge of the service portfolio (including pricing, service descriptions, and contract components)
- Strategic planning and updating of customer data (Installed Base), including support for on-site asset data collection as needed
- Coordination with all relevant functions from sales to field service, scheduling, commercial staff, and service product management regarding the design and successful implementation of services
- Identifying and leveraging potential for improvement in the design process within the team

**Qualifications for the role**
- At least 2 years of professional experience in electric drive technology or similar industries, with a basic understanding of the industrial service business (commercial/technical)
- Depending on experience, at least a completed vocational training in a technical or commercial field, or a Bachelor's degree in engineering/state-certified technician/master craftsman in electrical engineering, drive technology, or comparable disciplines
- IT affinity, experience with ERP systems (SAP, Salesforce), and confident use of various task-related IT tools
- A team-oriented, solution-focused working style with excellent written and verbal communication skills
- An agile and proactive approach, with a proven ability to take ownership of customer issues
- Fluent in both German and English, written and spoken

**Benefits**
- Flexible work practices
- Employee Share Acquisition Plan
- Paid Parental leave (gender neutral)
- Paid and unpaid leave opportunities
- Child holiday Schapbach

ABB AG

+49 (0) 621 381 3500

Think bigger. This is where bold ideas meet unstoppable progress, teams initiate what’s next, and we’re engineered to outrun, together.

Run What Runs the World.

ABBCareers #RunwithABB #Runwhatrunstheworld

  • Sales Support Specialist

    vor 1 Woche

    Mannheim, Deutschland consolut international ag Vollzeit

    **Wenn **Du**: Sales Support Specialist bist, freuen wir uns, mit Dir ins Gespräch zu kommen. **#benefitcheck**: - Technologisch herausfordernde Aufgaben und Projekte - Vertrauensvolle und offene Zusammenarbeit - Möglichkeit bis zu 80% mobil zu arbeiten - Nachhaltiges und CO2-neutrales Mobilitätskonzept **#challengecheck**: - Steuerung des...

  • First Level

    Vor 5 Tagen

    Mannheim, Deutschland Bihl+Wiedemann GmbH Vollzeit

    Wir wachsen weiter und suchen für die Kollegen in der kaufmännischen Abteilung: **First Level / Inside Sales Support Specialist (m/w/d)** **Was Sie erwartet**: - Übernahme der Betreuung unserer (inter)nationalen Kunden direkt am Telefon oder per E-Mail - Sicherung der Kundenzufriedenheit und Schaffung eines nachhaltigen Services - Klärung einfacher...

  • (Senior) Service/support Specialist

    vor 1 Tag

    Mannheim, Deutschland ORBIS SE Vollzeit

    **Werde Teil der ORBIS Familie!** Innovationsfreude und Vertrauen in die Fähigkeiten jedes Einzelnen sind die Triebfedern, die ORBIS seit über 30 Jahren erfolgreich im Markt agieren und stetig wachsen lassen. Hast du Lust auf eine neue Herausforderung? Wir beraten und implementieren **innovative Service Prozesse** für unsere Kunden. Als Service / Support...

  • Customer Service Specialist

    vor 1 Woche

    Mannheim, Deutschland Essity Vollzeit

    **Customer Service Specialist (f/m/d)**: Essity is a leading global hygiene and healthcare company. We are committed to improve the quality of life through high-quality hygiene and healthcare solutions. We sell our products and solutions in around 150 countries under many strong brands, including the global market leaders TENA and Tork, as well as well-known...

  • IoT Service Specialist onsite

    vor 1 Tag

    Mannheim, Deutschland akBIT Business & IT Service GbR Vollzeit 43.200 € pro Jahr

    Für unseren Kunden suchen wir aktuell einen IoT Service Specialist onsite (m/w/d).Einsatzort: MannheimStart: Ende: Option auf Verlängerung)Stundensatz: 40€/hRufbereitschaft - Ist möglich, 1 x pro Monat für 1 WocheSchichtmodell - Normale Servicezeiten Mo.-Fr. zw. 6-20 UhrAufgaben:Wann immer es um die Themen IoT Sensoren, OT-Netzwerk und Systeme geht,...

  • Sales Specialist

    vor 2 Wochen

    Mannheim, Deutschland ABB Vollzeit

    **Sales Specialist (M/F/d)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Desktop Support Specialists

    vor 2 Wochen

    Mannheim, Deutschland Mindelta Vollzeit

    Job description Allied Digital Services *Position Title: Deskside Technician - End User Computing * The position of Deskside Technician - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. Essential duties for the position include, but are not...

  • Technical Specialist

    Vor 6 Tagen

    Mannheim, Deutschland Hitachi Rail Vollzeit

    Description :The opportunityWe are now looking for a motivated and committed Technical Specialist for our Grid Automation Pre-Sales team in Hub Europe.You can be recently graduated having your first working experience already. Maybe you would like to enhance your experience with the sales-oriented part of a dedicated technical specialist. The most important...

  • Technical Specialist

    Vor 6 Tagen

    Mannheim, Baden-Württemberg, Deutschland Hitachi Vollzeit 30.000 € - 80.000 € pro Jahr

    Location:Vaasa, Ostrobothnia, FinlandJob ID: R0097246Date Posted: Company Name:HITACHI ENERGY FINLAND OYProfession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityWe are now looking for a motivated and committed Technical Specialist for our Grid Automation Pre-Sales team in Hub Europe.You...

  • IT-Support-Specialist (m/w/d)

    vor 2 Wochen

    Mannheim, Deutschland DIS AG Vollzeit

    Sie sind auf der Suche nach einer neuen beruflichen Herausforderung und wollen Ihre Kenntnisse und Stärken unter Beweis stellen? Dann suchen wir Sie als IT-Support-Specialist (m/w/d) für einen unserer namhaften Kunden in Mannheim.Ihre AufgabenIn einem engagierten Team von IT-Experten arbeiten Sie daran, einen erstklassigen IT-Service zu gewährleisten Ihr...