Customer Success Working Student
Vor 5 Tagen
**Unique Germany GmbH**: - The Unique platform reinvents sales for the era of remote working and beyond. We believe there are winning moments in every customer conversation, and we help sales teams find and use them. Unique captures key moments of insight and connection during video calls. We give sales teams the coaching and the insights they need to win more deals and build long-lasting partnerships. - Customer Success Working student English 20-30h /week, based in Berlin, as soon as possible (all genders and neurodiversities) Do you share our ambition to disrupt the status quo in Sales Intelligence? We are looking for unique talent to join our multidisciplinary and visionary team. It's fun to work in a company where people truly believe in what they're doing At Unique, our vision is to be the easiest and most inspiring way for businesses to connect, negotiate, and partner on anything under the sun. **Working field**: - Please read on if you want to bring your creativity, and maybe first Customer Success experience to help the team meet the needs of our fast-growing scaleup. We have ambitious growth plans, so we have recently created this position to help take Unique to the next level. We would love to meet an exceptional individual who can carry out tasks effectively and efficiently and who brings an empathic personality with social competence and assertiveness to the team. **Responsibilities**: - Support our clients with the resolution of the support tickets - Creation of the Jira tickets - Communication with the clients via Intercom - Communication with the Product & IT team - Onboarding of our smallest clients - Creation of on-boarding videos and materials **Requirements**: - Great Communication Skills in EN & DE - Friendliness and customer centricity - Tech-Savvy - Multi-tasker - Problem Solver - Current Studies in technical or business field with IT would be a strong plus - Strong organization skills **What we offer**: - "You make a difference," your contribution is visible, and we like to celebrate achievements - even assists - frequently. - Professional development opportunities and the chance to grow your own way and build upon the purpose that drives you. - A real scaleup adventure with great rewards: we offer competitive salaries and employee equity to be part of Unique's success. - Through a flat organization, we encourage innovation, ownership, and open communication so that everybody feels engaged in the dynamic of the group. - A lot of independence and responsibility. - We live & value diversity. - Centrally located offices in Berlin, London, and Zurich. - Flexible working hours (Work from anywhere within the respective country) - Growth and «think big» mentality. - An inclusive work environment and a supportive team with diverse experiences, backgrounds, and skills. - Exciting challenges in a future-oriented, innovative market. **How to apply**:
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vor 2 Wochen
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