Aktuelle Jobs im Zusammenhang mit Working Student, Global Customer Success - Berlin - Planet
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Working Student
vor 2 Wochen
Berlin, Deutschland CA Customer Alliance GmbH Vollzeit**About Us**: At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 21 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share...
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Working Student
Vor 6 Tagen
Berlin, Deutschland SAP Vollzeit**We help the world run better** **What you’ll do** The working student (f/m/d) will be involved in the following tasks: - Own end-to-end process for SAP Lead Platform - Become go-to person for lead management process - Coordinate with regional and line of service teams to process customer nominations - Create and maintain customer information in CRM -...
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Customer Success Associate, Disclosure Services
vor 23 Stunden
Berlin, Deutschland CDP Global Vollzeit**_Title -_**Customer Success Associate, Disclosure Services **_ Location - Berlin_** **_ Salary -_**_€_**_38,000- €48,000_** **About the Team**: The Disclosure team plays a critical role in ensuring discloser customer success. Disclosure engages and provides support to confirmed discloser customers, including enhanced disclosure support to Reporter...
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Working Student Customer Success
Vor 5 Tagen
Berlin, Deutschland Verkstedt GmbH VollzeitHi! We are verkstedt. We are a distributed team of software developers, regularly meeting in Cologne and Berlin. We are looking for a Working student Customer Success & QA to join our team. Your role will be pivotal, supporting the Product Owner by managing support requests, enhancing documentation, and playing a key role in our quality assurance efforts....
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Working Student Customer Success
Vor 5 Tagen
Berlin, Deutschland RaiseNow AG VollzeitYour mission **PLEASE NOTE**: This position can be based in Berlin, Munich, Zurich or completely remote in Germany or Switzerland. **Scope/ Part-time**: 12-20h/week (50%) As a full member of our Customer Success team you will develop a deep understanding and knowledge of our product in order to reply and handle customer requests through our ticket system...
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Working Student Customer Success
vor 20 Stunden
Berlin, Deutschland Altruja GmbH Vollzeit**Your mission** **PLEASE NOTE: This position can be based in Berlin, Munich, Zurich or completely remote in Germany or Switzerland.** **Scope/ Part-time: 12-20h/week (50%)** As a full member of our Customer Success team you will develop a deep understanding and knowledge of our product in order to reply and handle customer requests through our ticket system...
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Working Student
Vor 5 Tagen
Berlin, Deutschland SAP Vollzeit**We help the world run better** **What you'll do** We offer students a diversified working environment and interesting tasks by supporting project staffing. Our goal is to create a better understanding and insight of the consulting-, sales - and project business. After a certain period of training the student will take responsibility of special topics and...
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Global Head of Customer Success
vor 2 Wochen
Berlin, Deutschland Nosto Vollzeit**Who are we?** At Nosto, we’re on a mission to make every impression relevant. We’re a global leader in the booming e-commerce space and work with amazing customers like Chubbies, Princess Polly, Lord & Taylor, and FIGS. Utilizing behavioral data, deep integrations, machine-learning technology, and automated workflows, the Nosto Commerce Experience...
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Working Student
vor 2 Wochen
Berlin, Deutschland Audible VollzeitAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us....
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Global Head of Customer Success
vor 2 Wochen
Berlin, Deutschland Nosto Vollzeit**Who are we?** At Nosto, we’re on a mission to make every impression relevant. We’re a global leader in the booming e-commerce space and work with amazing customers like Chubbies, Princess Polly, Lord & Taylor, and FIGS. Utilizing behavioral data, deep integrations, machine-learning technology, and automated workflows, the Nosto Commerce Experience...
Working Student, Global Customer Success
vor 2 Wochen
Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: Your mission will be to work alongside our Customer Success Managers and support them by providing necessary information, reports, creating documentation and keeping it up to date. The ideal candidate is a self-starter, creative thinker, and a great communicator with a mix of curiosity and passion along with a drive for results. You will support Planet customers through their lifecycle from onboarding to renewals for our high volume-low touch accounts. You will also be part of a cross functional team working to improve Planet data quality by analyzing trends in data cleanliness. Impact You’ll Own: Assist our Global Customer Success team in different customer-related activities Interact with end users and provide requested information Collaborate with colleagues from other departments to resolve customer related issues Support internal workflows and prepare documentation Generate usage reports for customers and track project progress Become familiar with Planet’s products and use cases What You Bring: Basic knowledge or an interest in remote sensing or/and GIS industry Enrolled in a Bachelor/Master degree Fluent in written and spoken English Experience with Google docs, MS Office products or similar Tech savvy: able to learn new software without much instruction Self-starter who works on own initiative with excellent communication skills Highly organized, able to prioritize and work under tight deadlines Team-player with excellent interpersonal skills What Makes You Stand Out: Experience with GIS and image processing software Experience with API and Python (pandas, NumPy), Google BigQuery Data analysis experience Experience in written communication with customers Knowledge of database management tools Experience with CRM Software like Salesforce.com Preferred Location: working from our Berlin Office Benefits While Working at Planet: Additional company winter holidays and regular global days off Remote friendly work environment and flexible working hours Contribution to our growth by offering equity options for employees Giving back to the community - one day per quarter for charitable work Tuition Reimbursement and access to LinkedIn Learning Regular hack-weeks and meetup events to exchange knowledge Home office budget Employee Resource Groups providing empowering spaces for connection and mentorship #LI-REMOTE Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply At Planet, we are looking for well-rounded people from who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. . Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the , and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the , and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
