Quality Expert Bs I Deu

**General information**: - Location - Köln - Type of contract - Permanent Full Time - Occupational field - Business & Administration - Job-ID - 6832 - Collects and aggregates AQM KPI / data and helps to control process efficiency. - Ensures the implementation, maintenance and optimization of the QM. - Collaborates in obtaining and maintaining TÜV Rheinland Group certification and local accreditations. - Conducts internal audits, prepares and accompanies external audits. - Provides input to the global management review. - Supports the business fields in investigating complaints and ensures the implementation of complaint management according to the global complaint management process. - Ensures follow-up of QM actions from complaint management, audits, performance monitoring and risk management. - Contributes in defined AQM improvement projects, lessons learnt and best practice. - Ensures communication and training activities for AQM. - Other duties as assigned. **Experience & Further Qualifications**: - At least 1-3 years of professional experience in related area. - Experience as Project Manager welcome but not required. **Vorteile**: Flexible working hours Family-friendly regulations such as home office and part-time work.Well insured Accident insurance, occupational disability insurance, discounted insurance.Profit-sharing bonus Our employees share in the success of the company.Secure child care Places in day-care centres, own company day-care centre in Cologne.Canteen Directly at the location and affordable: From our own kitchen with very high quality.30 days vacation For us, of course. Plus Christmas and New Year's Eve.Advanced training opportunities From coaching and mentoring programs to the "Women's Network".**Location**: Konstantin-Wille-Str. 4-6 51105 Köln **Company**: As an international services group, we want to create a working environment in which all our employees feel secure and comfortable - an environment in which they enjoy giving their best with commitment. The key to this lies in an open, respectful cooperation across all countries, cultures and lifestyles. After all, around 20,000 employees at 500 locations around the globe provide more than 2,500 services. The results of their work can be seen everywhere: in tested elevators or rides, on certified toys or technical equipment, in our consultations or training sessions. No matter where - our international teams have been setting standards in terms of safety, quality and efficiency for many years. **We value diversity - and take on responsibility**: Our specialists appreciate this versatile portfolio, the exciting tasks and the value of their work for people, the environment and technology. And we value our specialists for their know-how and commitment, but also for their different personalities and careers. Combined with the professionalism and sense of responsibility of each individual, we create a culture of openness, growth and collegiality. We want to further strengthen this culture and consistently promote respect in our dealings with one another. Not only do we say that, we live that. We have committed ourselves to acting in accordance with the principles of the UN Global Compact initiative, to fighting corruption and to working for human rights, labour standards and environmental protection in our daily work. We are active in numerous networks and projects that stand for diversity and equality. In addition, we have developed a broad range of products and services that help to reconcile the professional and private worlds so that our employees can work in a healthy, motivated and optimal environment.