Loan Processing Officer

**Location**: Luxembourg (relocation assistance to applicants located in Germany or London)

**Arrangement**:Hybrid

**Salary banding**: EUR €55-60K
- Want to get into finance, but don’t know how?
- Enjoy being highly organised, detail-oriented and fast-paced?
- Eager to develop your skills and progress your career?

This is your chance to join a rapidly growing Fintech company, **Bizcap**, as they expand across Europe. You’ll be part of a small, high-performing team that takes pride in getting things right.

**Is this you**
- You love being organised, fast paced and working through your “to do” list?
- You're comfortable talking with customers and building relationships?
- You like contributing and being part of a team - we don't want a robot

This is your chance to join a top-tier lending company and play a critical role in how loans are activated, supported, and processed in a brand new international market. If you enjoy being part of a supportive team and working hard to create impact, this might be the opportunity for you.

**What's in it for you?**
- Develop your knowledge of financial lending in a new and expanding European market.
- Real exposure to the lending process - see deals in motion and learn how the industry works.
- Opportunities for development as Bizcap grows.
- Direct mentorship from a senior member of the organisation.
- Annual bonus based on performance.
- A tight-knit, small but agile team that values autonomy and proactive mindsets.
- Organisation-wide personal development programs and coaching.
- The freedom to work independently and take ownership of your role.
- A great workplace culture (they've won awards for it) where the value you create is what counts.

**What you'll be doing**:
You’ll play a critical role in keeping Bizcap’s lending engine running smoothly - from first approval through to funding and recoveries, bridging the gap between our customers, partners, and internal teams.
- Manage the end-to-end processing of SME loans - from documentation and approvals to funding and recoveries.
- Communicate with partners and customers to provide deal updates, clarify loan terms, and support enquiries with professionalism and care.
- Conduct funding calls to confirm customer understanding of key terms, repayment obligations, and conditions prior to disbursement.
- Review contracts, run credit checks, and maintain accurate, compliant loan records across systems including **Salesforce**, **DocuSign**, and internal servicing tools.
- Liaise with internal teams to ensure smooth deal flow, timely approvals, and consistent data integrity.
- Support recoveries by following up on overdue accounts, negotiating payment plans, and ensuring adherence to regulatory obligations.

**Who are we looking for?**

Years of experience are just a number. We're looking for people who want to contribute to big things.

**Must-haves**:

- Organised and detail-focused
- Action-oriented and great at getting things done
- Egoless and collaborative
- Fluent in German and English (both required)

**Nice-to-haves**:

- Experience working in lending or financial services
- Experience working with customers (account management/customer service)
- Background: Legal, paralegal, or similar

**About Bizcap**

Bizcap is one of the world's fastest-growing Fintech companies. They're a dynamic, people-first financial services company, providing fast and flexible funding solutions to help SMEs thrive.

Launched in Australia almost a a decade ago, now with offices across AUS/NZ, Asia and Europe, their agile, dynamic and high-performing team is getting bigger by the day In Europe, they're a team of 40+ people, operating closely together and contributing significantly to the company.

Bizcap have funded over $1.5b in loans and are rapidly expanding internationally. They have won a range of awards for their workplace and culture, from Best for Small Business Loans, Best Workplace Diversity, Best Employee Culture and Diversity, and Outstanding Customer Service.

**How to Apply**

Pay: 55.000,00€ - 60.000,00€ per year

**Benefits**:

- Relocation assistance

Work Location: Hybrid remote in 60489 Frankfurt am Main