Mobile Technician

vor 1 Woche

Munich, Deutschland Rivian Vollzeit

About Rivian:
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

**Responsibilities**:

- Prüfen von bevorstehender Reparaturfällen, gründliches Verständnis der Kundenanliegen sicherstellen und Verfügbarkeit erforderlicher Teile sicherstellen.
- Effiziente Routen planen, Teile organisieren, das Fahrzeug beladen und zu den Kundenstandorten fahren, um täglich Serviceziele zuverlässig zu erreichen.
- Außergewöhnlichen mobilen Service bieten und die Kundenerwartungen übertreffen.
- Kunden über technische Informationen und allgemeine Fahrzeugnutzung informieren.
- Grundlegende Reparaturen durchführen, einschließlich, aber nicht beschränkt auf den Austausch von Innenraumkomponenten, allgemeine Wartung, Behandlung von Ladeproblemen, Durchführung von Alert-Analysen, Implementierung von Fieldservice-Aktionen, grundlegende Diagnosen und Karosserieanpassungen.
- Serviceaufträge unter Verwendung relevanter Anwendungen ausfüllen.
- Mit einem Serviceberater zusammenarbeiten, um bei unerwarteten Änderungen oder unvorhergesehenen Umständen Folgemaßnahmen zu ergreifen.
- Sicherheitsanweisungen befolgen und alle spezifizierten Reparaturrichtlinien einhalten, um die höchsten Qualitätsstandards zu erreichen.
- Eine Vielzahl von Hand
- und Elektrowerkzeugen bedienen und sicherstellen, dass Werkzeuge und Ausrüstung gewartet werden.
- Aufzeichnungen über Zeit, Ausgaben und Materialien führen.
- Servicecenter nach Bedarf unterstützen, eine kooperative Haltung und Teamgeist innerhalb des Teams fördern, um gemeinsame Ziele zu erreichen.
- Ein individuelles Entwicklungsplan entwickeln und aufrechterhalten, kontinuierlich Wissen und Fähigkeiten erweitern, um mit sich entwickelnden Technologien Schritt zu halten.

Qualifications:

- Erfolgreicher Abschluss einer Ausbildung als Kfz-Mechatroniker, Kfz-Mechaniker oder Kfz-Elektriker.
- Fähigkeit, einen Laptop oder Computer in einer Windows-Umgebung zu bedienen.
- Führerschein der Klasse B.
- Ausgezeichnete Kundenservice
- und Kommunikationsfähigkeiten.
- Fähigkeit zur eigenständigen Arbeit und zur Zusammenarbeit im Team.
- Die Fähigkeit, Englisch zu lesen und zu sprechen, ist von Vorteil.
- HV-Qualifikationen sind ein Pluspunkt.

Company Statements:
**Equal Opportunity**:
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

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