CRM Automation Intern at Tech Startup
vor 1 Woche
**Let us give you a taste**
Join us in revolutionizing the food-tech industry and become a part of one of the fastest-growing food-discovery platforms.
**Your mission**
At NeoTaste, we’re scaling our CRM activities to match our rapid growth. As a CRM Automation Intern, you’ll help us design, implement, and optimize automated communication flows that boost engagement, reduce churn, and drive retention, especially for our users. In this role, you will:
- Build, launch, and refine automated CRM flows in Braze to improve key KPIs.
- Support the setup of partner-facing and user-facing communications, allowing senior team members to focus on strategy and long-term roadmap initiatives.
- Help expand our CRM capabilities by exploring new channels like App Inbox, Content Cards, and automated loyalty & referral messaging.
- Collaborate with cross-functional teams to deliver timely and relevant messaging throughout the user lifecycle.
- Monitor and analyze CRM performance, run A/B tests, and suggest data-driven improvements.
**Your profile**
- ** 1-2 years of experience** in CRM automation, lifecycle marketing, or marketing automation - internships count
- Hands-on experience with Braze or similar tools (e.g., Customer.io, HubSpot).
- Smart thinker with strong attention to detail and organizational skills.
- Analytical mindset and problem-solving skills.
- You're fluent in English; German or Dutch are a plus.
- Bonus: experience working on both B2C and B2B flows (user
- and partner-facing), or organizing events and setting up related communications.
**Why us?**
- ** Direct contribution** - Shape CRM flows that reach thousands of users and partners, while working with modern tools like Braze to test frameworks, personalizations and integrations.
- ** Big impact** - We're still small enough to not have a too complex setup where you can directly contribute and see your growth.
- ** Remote work and trust working time** - Work from where you feel most productive and start and end your day in a way that fits your own schedule.
- ** Sports and wellness benefits** - Use Urban Sports or Hussle to stay active and recharge.
- ** NeoTaste for yourself and a friend** - Enjoy a NeoTaste subscription and share your passion for food with others.
- ** Work equipment** - You will receive high quality technical equipment from Apple.
- ** Extra holiday day** - Get a day off on 24 December, regardless of the country you’re based in.
- ** Company offsites and regular team events** - Be part of virtual and in-person events with the whole team to meaningfully connect with your co-workers.
**Sounds good?**
**About us**
At **NeoTaste** we develop **the platform** for you to discover new restaurants in your city. As a user, you can enjoy special deals that are exclusive to us and allow you to discover the culinary diversity of the city.
On the other hand, we are also **the partner** for restaurants to win new customers who do not yet know their go-to food place. The restaurants can adjust their special deals individually to their capacity, which helps them increase their occupancy and thus their revenue.
We are looking for enthusiastic and motivated team players who are eager to build something great with us.
- We're present in **over** **50 cities** in the DACH region, the Netherlands & the UK and are **expanding into Europe**
- More than** 2 million users** love our app
- We're a team of more than **100 employees**
- We have raised **€21Million** in the last two years
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