Senior People Services Advisor

Job Requisition ID #
- 22WD64926

Position Overview

The Sr People Services Advisor is senior member of the Regional People Services team and is primarily responsible for delivery of all Tier 2 employee life-cycle processes and general HR services for their allocated countries. The Sr People Services Advisor partners closely with RPS leadership, People Consulting, Compensation & Benefits, Legal, Finance, Procurement, Vendors, etc. to execute all HR Operations activities and deliver a great employee experience, ensuring the HR processes are executed proficiently for compliance, effectiveness, and efficiency.

**Responsibilities**:
- Be the point of contact for HR Cases routing from Tier 1 requiring action, investigation, engagement with employees or stakeholders to resolve- Deliver all Employee Lifecycle HR services for employees adhering to our Service Commitment- Assist in local employee communications- Support in ensuring payroll inputs accuracy, reliability, confidentiality, timeliness and completeness. Key stakeholder to the Payroll team- Ensure HR reporting is compliant with country required statutory and regulatory reporting and is done on a timely basis- Manage country audits and partner with auditors to provide necessary information, data & documentation as part of the audit- Partner with RPS Manager(s) & auditors in identifying & mitigating potential gaps & risks- Partner and support in regional and global PPL programs/projects by advising country requirements, and involvement in User Acceptance Testing- Ownership and oversight of up-to-date SOPs, process flows, guidelines, and internal documentation, ensuring quality assurance- Work with third-party vendors to monitor SLA achievements and employee experience for all local administration of benefits and providing feedback & suggestions to COE for improvement as needed- Work closely with the People Services Manager and the People Consulting Team to ensure a smooth transition on local issues and ensure clarity on when we should hand over or escalate- Be the first point of contact for all local government agencies/labor authorities for any HR enquires or data request.- A senior member of the local Regional People Services team, available to offer guidance, advice or support in escalations to COEs in the EMEA People Services manager’s absence- SME & escalation point on all HR Processes- Can act as Operational representative for the RPS EMEA team on M&A projects

Minimum Qualifications- HR qualification at degree level (essential) or Post Graduate (desirable)- Solid experience working in a HR Operations role where service excellence, continuous improvement and customer experience were valued- Experience working in a multi-national environment, and fast-moving services businesses is desirable- Experience in a Shared Service model or a mix of decentralized and centralized HR Operating models is advantageous- Minimum of 5 years of experience in HR Operations- Familiarity of PPL functions and processes across at least one functional area of Human Resources which may include Operations, Benefits, Compliance or Payroll- Forward thinking, proactive, driven, and resourceful team player who is also able to work independently under high pressure situations- High levels of discretion, confidentiality, and ability to exercise sound judgement (demonstrate critical thinking) and decision making- Strong capability to build trusted relationships, and manage stakeholders across a matrixed environment- Ability to interpret complex situations/documents, follow through and attention to detail- Passionate about identifying opportunities for continuous improvement, providing recommendations on suggested approaches- High integrity and ability to maintain confidentiality at all times.- Excellent technical skills (Excel, Word,), as well as experience of HR systems such as Workday and supporting tools such as Service Now

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

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