Inside Sales and Ops

**Role**: Inside sales and Operations Associate (Vendor Procurement)

**Location**: Munich, Germany

**Type**: Full time, Permanent

**About Rahi**:
Established in 2012, Rahi is a global IT solutions provider, systems integrator, and value-added reseller specialising in designing, integrating, and fulfilling Data Centre Infrastructure, Cloud Services, IT Infrastructure, Unified Communications, Managed Services and Global Services. Rahi provides full lifecycle technology solutions across various IT disciplines. With warehouses, offices, and integration centres in 40 countries, Rahi offers the advantage of IOR services, local currency billing, and RMA - helping businesses operate efficiently and successfully at any location. Rahi combines its global reach and in-depth analysis services to understand clients’ business goals, IT requirements, and operations while placing them on the journey towards success.

YOUR JOB PROFILE
- Promote supply chains by reducing costs, defects and lead times.
- Managing inventory in the fullfilment centre
- Expanding the product portfolio by introducing new products and optimising product visibility
- Planning and implementing promotional activities
- Improvement of the customer journey through the preparation of content on the detail pages
- Advising suppliers on process optimisation and operational excellence by reducing defects and shortening delivery times
- To ensure that the Client's service meets and exceeds our customer expectations with full and total visibility and control of all orders.
- Ensure all responsibilities and activities are managed in accordance with established service levels, KPI's and SOPS's and is within Revenue & Cost parameters.
- Ensure that all associated administrative requirements are complete and accurate. Proactively support and contribute to the achievement of Departmental, and regional goals and objectives.
- End-to-end-Visibility - visibility across the supply chain, including suppliers, transportation carriers & third-party logistics.
- Collaborative information sharing - share information and collaborate in real-time.Anticipate and resolve supply chain issues before they disrupt the client's business, informing management of potential bottlenecks
- Predictive and prescriptive decision -support - using predictive and prescriptive analytics.
- Inside Sales includes but is not limited to quotations, order entry, CRM updates, delivery issues and complaints etc. Build & develop relationships with Rahi EMEA sales and operational teams to maximise customer satisfaction.
- Leads - take responsibility for lead qualification. Liaise with customer, engineering and or sales to find a suitable product offering for customer request. Create opportunity in CRM and be fully responsible from the lead creation, quotation, order right through to product delivery.
- Work in team with Sales Managers to become knowledgeable of client’s end market, competitive situation, and growth drivers to co-create the best possible alignment between client’s needs and Rahi's capabilities. This will include setting the right expectations regarding process improvements, logistic services, or any other requirements.

YOUR QUALIFICATION PROFILE

Successfully completed university studies, preferably in engineering or business administration

First professional experience in marketing, sales, purchasing or consulting

Very good knowledge of German and English

Very good knowledge of MS Office programmes (Excel, Outlook, Powerpoint, etc.)

Do they need ERP system knowledge - e.g Netsuite, SAP Oracle

Analytical skills and a strong business sense

Strong communication skills

**BENEFITS**:
International, dynamic team

Exciting tasks in an expanding and innovative environment

Great creative freedom for your ideas and commitment

Flexible working day

Excellent prospects due to the company's growth

A wide range of further training opportunities and an attractive remuneration package that allows you to share in the company's success

DEIN AUFGABENPROFIL
- Förderung von Lieferketten durch die Reduzierung von Kosten, Mängeln und Vorlaufzeiten
- Verwaltung der Bestände im Fullfilment Center
- Erweiterung des Produktportfolios durch Einführung neuer Produkte und Optimierung der Produktvisibilität
- Planung und Umsetzung von Werbemaßnahmen
- Verbesserung der Customer Journey durch Aufarbeitung von Inhalten auf den Detailseiten
- Beratung der Lieferanten hinsichtlich Prozessoptimierungen und operativer Exzellenz durch Reduzierung von Defekten sowie durch die Verkürzung von Lieferzeiten

DEIN QUALIFIKATIONSPROFIL
- Erfolgreich abgeschlossenes Hochschulstudium, bevorzugt im Ingenieurwesen oder BWL
- Erste Berufserfahrung in den Bereichen Marketing, Vertrieb, Einkauf oder Beratung
- Sehr gute Deutsch
- und Englischkenntnisse
- Sehr gute Kenntnisse in MS Office Programmen (Excel, Outlook, Powerpoint, etc.)
- Analytische Fähigkeiten und einen ausgeprägten Geschäftssinn
- Hochgradi