Engagement Director

We create possibilities that move life and commerce forward
- Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Leading supply chain and omnichannel commerce experts, Manhattan Associates are looking for an Engagement Director to join its expanding Dutch office.

**Job Description**:
Do you have experience working as a Senior Project Manager for large IT/software implementation, a passion for business process improvement and delivery and client satisfaction? Are you looking for an exciting career opportunity where you can combine your skills and knowledge in project management, people management within a leading-edge technology environment and international team?

Excitingly, a project is typically focused on the delivery of new or enhanced products to improve customer satisfaction using our advanced technology. You will be offered with great opportunities to travel through Central Europe. You will be based in our Dutch office.

We are looking for:
You are an experienced senior professional who has proven track record in large IT/software implementation, a passion for business process improvement and delivery and client satisfaction? Are you looking for an exciting career opportunity where you can combine your skills and knowledge in project management, people management within a leading-edge technology environment and international team? Ideally you will have a supply chain, logistics or retail background and understand different dynamics to this industry.

Here’s few things that we see as critical for someone to be successful in this role:

- Oversee project dependencies that occur during significant design, configuration, testing and implementation efforts through technical and operational project managers.
- Advise clients on the development of change management plans.
- Perform on-going risk analysis and provides support of sales activities.
- Develop and mentors line managers and team members.
- Ability to communicate with C-level Executives.
- Engagement management and influencing.
- Up-sell, build and manage existing customer relationships
- Create and execute services sales opportunities at existing customer relationships

EDUCATION/EXPERIENCE
- B.S. degree in industrial engineering, logistics, or information systems. MBA preferred
- Prior software implementation consulting experience with at least 5 years’ experience
- WMS/ Omni Channel or supply chain software experience
- Experience leading a professional services group
- Resource planning and management experience with supply chain systems and software implementations
- Excellent analytical, problem solving, and communication skills

What’s in for you?

Manhattan Associates supplies the vital links between processes, information and people that allow our customers to stay one step ahead of their competition. In short, we’re in the business of change.

What’s not changing is the way we run our business and how we treat our employees. At Manhattan Associates, we believe:

- Support, encouragement and opportunity should be expected.
- Talent, leadership, innovative thinking and hard work is recognised and rewarded.
- An inclusive environment that leverages unique backgrounds, experience and perspectives makes us better.
- Collaboration can overcome any challenge.
- Where you take your career, and how you grow, is truly up to you. We’ll support you in your career progression.

Our people-first culture defines us. At Manhattan Associates we are committed to a diverse and inclusive work environment. We embrace the unique backgrounds, experiences and perspectives of every team member. Our 3,400+ team members are the cornerstone of our global, dynamic culture that supports professional and personal development, drives employee commitment, enables successful collaboration and sparks ongoing innovation.

To apply:

- We really want to hear from you, even if it’s just to ask some questions about this job or have a chat. Connect with our EMEA Recruiter, Keith McCartney or click Apply

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Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer

opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and

perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,

disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment

Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with t