Senior Director, Customer Account Mgmt

**Region NCE > Service Commercial > Service Account Management** Vestas highlights the Service Business as a key element in the stability of wind assets, dedicated to cultivating lasting partnerships and continuous engagements with customers through strategic, innovative, and premier service execution. The go-to-market region Northern & Central Europe (NCE) Service Sales Onshore team is a key contributor to this vision, managing key customer relationships across the Vestas Service Commercial landscape in the important markets of United Kingdom, Benelux, Ireland, Nordics, Baltics, Poland, Germany and Austria. **Responsibilities** We are looking for an inspiring Senior Director to lead the Service Sales Onshore team, charged with overseeing our strategic commercial approach and guiding day-to-day sales functions across Europe. You will report directly to the Vice President, Service Commercial and lead the service sales team that is responsible for bringing profitable growth with a focus on Vestas' Service Commercial strategy in close alignment with the Service Operations team, as well as defining sales strategies and capture plans together with colleagues in turbine sales towards new and long term customers and key accounts in the core of Europe. Your tasks will include: - Guiding a motivated and diverse team of ever-growing Service Sales Directors and Service Sales Managers across the region - Working closely with your peers from other regions, as well as key stakeholders in wind turbine sales, service operations, regional management, legal and engineering - Developing growth and professionalization of the onshore service salesfunction within the region, supporting relationship building with key customers across region NCE and gloablly - Propelling the sale of long-term service contracts, upgrade and aftermarket products, large frame agreements and other offerings - Develop a significant understanding of your market to identify untapped new demand and work with other NCE and global functions to develop suitable offerings - Support your team’s development and performance through a structured approach and high-quality understanding of Vestas' process landscape, with a mindset to further improve what is in place today **Qualifications** - Master's degree, for instance with focus on business or engineering - Several years of highly relevant experience in account management and sales, for example in a services/aftersales business, OEM sales or other long term service business - Experience in leading and coaching managers from working in sales or commercial functions - A go-to attitude with an sharp eye for qualifying risks and opportunities - Professional English and German skills, both verbally and in writing - The ability and willingness to travel (30-40%) **Competencies** - A motivated person who can effectively encourage others in their environment - High emphasis on customer and employee needs expressed through a supportive and constructive outlook - Skill in structuring, steering and managing priorities within a lively and constantly evolving environment - Deep commitment to the renewable energy field, along with a solid grasp of economic and financial principles - Good communication and stakeholder management skills, capable of delivering your message effectively across a matrix and to customers - An international mindset with great networking skills **What we offer** We are pleased to extend the opportunity to join our largest regional service sales team within an international community focused on guiding the energy shift. You will become part of a team that encourages innovative ideas and values collaboration. Your contributions will significantly influence the short-, mid-, and long-term objectives of our service business, along with the strategic growth of the region. **Additional information** The primary work location will be at our office in Hamburg, Germany. **BEWARE - RECRUITMENT FRAUD** **DEIB Statement** At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. **About Vestas** Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for