Team Lead Brand Protection

vor 1 Woche


Berlin, Deutschland Zalando Vollzeit

**THE ROLE & THE TEAM**: At Zalando, our goal is to become the "Starting Point of Fashion" - we want our customers to always start their fashion journey from the Zalando shop, knowing that anything fashion-related could be easily found. In the Platform Conformity team, our mission is to enable Zalando to achieve its growth and profitability objectives, ensuring a safe platform experience for both our partners and our customers in line with Zalando's ethical, sustainability and quality standards. As the Team Lead Brand Protection, you will drive our efforts to help our brand partners protect their intellectual property, build their trust on our platform and, as a result, delight our customer with an authentic and trustworthy shopping experience. In order to deliver this, you will enable your team to jointly steer scalable internal processes and partner-facing solutions' development in close collaboration with multiple teams in Zalando, including our Central Legal, Corporate Governance, Tech and partner-facing teams. **INCLUSIVE BY DESIGN**: **WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)**: - Owning the strategic agenda in implementing our platform's Brand Protection framework, prioritising initiatives and defining the roadmap - Defining the success criteria, KPIs and governance for Brand Protection - Designing and implement processes and solutions to protect our platform from fraud and counterfeited products, monitor for infringements to brand and IP rights and resolve incidents - Continuously striving to improve new and existing Brand Protection processes, ensuring scalability, automation and performance tracking, and incorporation of new applicable regulations - Fostering relationships and ways of working optimisation with key stakeholders, including Legal, Tech and Product, Operations teams - Advocating and contributing to the Zalando-wide prioritisation and improvement of Brand Protection initiatives **WE'D LOVE TO MEET YOU IF YOU HAVE**: - At least 6 years of proven relevant experience in a similar role, being exposed to Brand Protection, IP rights and/or fraud or counterfeit prevention topics, with a focus on eCommerce or online platform environment; - A Bachelor's and Master's Degree in Business, Marketing, Operations Management or Legal topics - Strong leadership skills backed with a hands-on mentality - Experience in using technology and collaborate with Technology and Product team to drive automation, scalability and efficiency; - Excellent verbal and written communication skills in English with a curious and self-starter mindset to enable active collaboration across multiple teams, seniority and diverse professional backgrounds - A great sense of ownership, problem-solving skills and focus on high-quality results **OUR OFFER**: Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer. - Employee shares program - 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners - 2 paid volunteering days a year - Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration - Work from abroad for up to 30 working days a year - 27 days of vacation a year to start - Family services, including counseling and support - Health and wellbeing options (including Gympass) - Mental health support and coaching available - Drive your development through our training platform and biannual peer-to-peer review



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