Strategic Account Management Lead

vor 2 Wochen

Berlin, Deutschland Trakken GmbH Vollzeit

At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights. As the leading European Google partner and reseller of Google Cloud & Google Marketing Platform, we act as a catalyst for cutting-edge digital marketing solutions. Our team is diverse, international, inspiring, and operates in a fast-growing digital & technological environment. This provides the ideal and dynamic work environment for individuals with a hunger for growth, responsibility, and the desire to shape their future. With Google in close proximity, the learning and development opportunities at TRKKN are limitless.

**Who you can become with us**

You will gain insights into the Google Cloud & Marketing Platform and work with state-of-the-art tools and high-performing teams. As a Strategic Account Management Lead you will drive growth, manage key accounts, and foster long-term relationships with clients.

Specifically you will be responsible for:

- Guide and develop a team of Account Managers to support their individual growth and help them achieve business goals
- Develop and implement a strategic account plan for key clients to drive growth and increase customer satisfaction
- Build and maintain strong relationships with key stakeholders and collaborate with cross-functional teams to ensure client needs are met
- Analyze client data and provide insights to drive growth
- Provide regular updates to senior management on the performance of key accounts
- Collaborate with the business development team to identify new business opportunities and with cross-functional teams to ensure client needs are met and exceeded
- Develop and implement best practices for account management to ensure consistency and quality of service delivery

**The person we are looking for**
- Has a degree in Business Administration, Marketing, or a related field with a focus on tech and digital marketing
- Has proven experience in strategic client leadership and management and driving growth in a digital marketing or technology-focused environment
- Has excellent communication and interpersonal skills with the ability to build strong relationships with clients and stakeholders
- Brings strong analytical and problem-solving skills to the table
- Has excellent project management skills with the ability to manage multiple projects and priorities
- Has a passion for delivering exceptional customer service and exceeding client expectations
- Is fluent in English and German

**Our benefits**

We empower you to take responsibility right from the start and provide you with an environment for enormous growth potential within the company and beyond your initial role. We see you as an important part of our success story - We grow with you, you grow with us

In addition, you can expect:

- Competitive salary
- Knowledge sharing & company events
- Personal development plan & leadership training
- Hybrid work model
- Choose your own device

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