Copy of Customer Support Specialist

Vor 2 Tagen

Stuttgart, Deutschland TeamViewer Vollzeit

Company Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind - from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,500 people globally.

**Job Description**:
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (M/F/d) for the Italian market and satisfy our customers by delivering an outstanding customer experience.
- Provide support to our customers by answering inquiries via our ticket system
- Prepare offers for prospect customers, tailoring solutions to their individual needs
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers

**Qualifications**:

- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in Spanish and English is mandatory, Italian is a Plus
- Windows® user knowledge desirable
- At least some experience working with customer and/or in sales, e.g. Internships
- Determination, enthusiasm and willingness to learn
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people

Additional Information
- Contract location would be **Göppingen, Germany**:

- ** 30 days** of well-deserved holidays
- ** Competitive compensation** including company achievement bonus and stock-based options, regular salary reviews
- Premiums for the private pension plan (**BAV**) up to the maximum amount are topped up by TeamViewer
- ** Public transport friendly** offices with annual ticket subsidies
- Option to **lease an e-bike** or use one of electric cars
- In HQ access to office with a **cantina **with **subsidized lunches** and a terrace with BBQ
- ** Gym **in the HQ and discounts for local gyms
- Access to _Corporate Benefits platform _with many **discounts**:

- Quarterly team events and company-wide celebrations
- ** Open door policy**, no dress code rules, frequent all Hands and Leadership Lunches
- ** Hybrid **and **Flexible **work time with up to 50% home office
- ** Work From Abroad Program** allowing up to 40 days of work outside of Germany
- We celebrate **diversity **as one of core values, join and drive one of the c-a-r-e initiatives together with us

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