Administrative Support Assistant

**Summary**:
This position is located at Baumholder, Germany.

**Child and Youth Services (CYS) Employee Childcare Fee**:

- First Child: 100% childcare fee discount (all CYS employees working at least 15 hours)
- Second and Subsequent Child: 25% childcare fee discount (all CYS employees working at least 15 hours)

**Incentives and Bonuses**
- Incentives will not be paid.

**This job is open to**:
**The public**:

- U.S. Citizens, Nationals or those who owe allegiance to the U.S.

**Clarification from the agency**:
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. US and Non-US Citizens of a NATO Country except Germany are eligible for employment under US conditions within Europe.

**Duties**:

- Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
- Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
- Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
- Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
- Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

**Requirements**:
**Conditions of employment**:

- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one-year probationary period may be required.
- Must be 18 years of age or older at time of appointment or placement into the position.
- Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
- Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
- Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
- Travel to on and off post locations required.

**Qualifications**:
**Resumes must be two pages (or less).** Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

**NF-02 Qualifications**:

- Experience using office automation to prepare documents, manage files, and maintain records.

**NF-03 Qualifications**:

- Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
- Must possess experience demonstrating customer service and business communication skills.
- Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
- At least 1 year experience equivalent to the next lower grade level NF-02.

Referrals and selections can be made at either grade.

**Education**:
This job does not have an education qualification requirement.

**Additional information**:
**Area of Consideration**

**Manual Application Option**

**PCS Costs**
- Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

**Allowances and Differentials**
- This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
- Foreign overseas allowances, Post Allowance, and differentials will not be paid, contingent upon eligibility.

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**Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, ho