Customer Success Manager
vor 2 Wochen
Über die RolleWir unterstützen ein wachsendes SaaS-Unternehmen im Bereich Construction Intelligence. Die Plattform nutzt KI, um Bauprojekte und Geschäftsmöglichkeiten frühzeitig zu identifizieren und Verkaufsprozesse effizienter zu gestalten.Für das Customer Success Team suchen wir eine kommunikative und eigenverantwortliche Persönlichkeit, die Freude daran hat, Kundenbeziehungen aufzubauen und langfristig zu begleiten.Aufgaben Betreuung und Weiterentwicklung bestehender Kundenbeziehungen. Sicherstellung eines erfolgreichen Onboardings und einer aktiven Nutzung der Plattform. Identifizierung von Upselling- und Cross-Selling-Potenzialen. Analyse von Kundenbedürfnissen und Ableitung von passenden Lösungen. Enge Zusammenarbeit mit Sales, Marketing und Product. Monitoring relevanter KPIs und kontinuierliche Optimierung des Kundenportfolios. Must-Haves 2–3 Jahre Berufserfahrung im Customer Success, Account Management oder vergleichbaren Rollen im SaaS-Umfeld. Sehr gute Deutsch- und Englischkenntnisse (mind. C1). Ausgeprägte Kommunikations- und Präsentationsfähigkeiten. Proaktive, offene und strukturierte Arbeitsweise. Bereitschaft, hybrid in München zu arbeiten (2–3 Home-Office-Tage pro Woche). Nice-to-Have Erfahrung in Scale-Up oder schnelllebigen Teamstrukturen. Hohe Kundenorientierung und Freude am Austausch mit Stakeholdern. Rahmenbedingungen Unbefristeter Arbeitsvertrag, Vollzeit. Jahresgehalt ca. 50.000 € Fix + 30 % variable Vergütung. Unbegrenzter Urlaub. Hybrid Work (München). Zusätzliche Benefits: Wellpass/Fitness, Team-Events, Lernbudget, internationale Teamkultur, hundefreundliches Büro.
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Customer Success Manager
vor 1 Woche
Munich, Bayern, Deutschland Syncron Vollzeit 45.000 € - 75.000 € pro JahrSyncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:Supply Chain optimization,Pricing strategy,Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).Our company...
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Sr Customer Success Manager
vor 2 Wochen
Munich, Deutschland deepc VollzeitWe are in an exciting phase of rapid growth at deepc. As we continue to grow, we have identified the need to strengthen our Customer Success functions to support the Revenue teams.As a Sr Customer Success Manager you will report to the Head of Professional Services and play a pivotal role in supporting deepc’s mission to deliver trustworthy AI solutions in...
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Customer Success Manager
vor 2 Stunden
Munich, Bayern, Deutschland Tanso Technologies Vollzeit 60.000 € - 110.000 € pro JahrBecome part of Tanso and leverage your customer success mindset for climate impact. To take an active role in helping leading industrial companies turn sustainability ambition into action, we are looking for a (Senior) Customer Success Manager (f/m/x). As a Customer Success Manager, you will guide customers through their sustainability management journey,...
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Customer Success Manager
Vor 7 Tagen
Munich, Bayern, Deutschland comstruct Vollzeit 700.000 € - 1.000.000 € pro Jahrcomstruct automates construction companies' commercial processes by extracting material data from delivery notes and invoices at the item level, enabling automated documentation, invoice entry, reconciliation, and workflows. We're looking for exceptional talent to help us empower the industry with smarter, more efficient solutions.We are looking for a...
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Customer Success Manager
vor 2 Wochen
Munich, Bayern, Deutschland comstruct Vollzeit 60.000 € - 90.000 € pro Jahrcomstruct is the digital transformation SaaS platform for material procurement for the top construction companies building large infrastructure projects and visionary buildings. Our vision is to transform one of the least digitized industries. To achieve this, we need exceptional talent to help us bring the industry into the 21st century.We're looking for an...
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Customer Success Manager
vor 5 Stunden
Munich, Bayern, Deutschland Tanso Vollzeit 45.000 € - 75.000 € pro JahrBecome part of Tanso and leverage your customer success mindset for climate impact.To take an active role in helping leading industrial companies turn sustainability ambition into action, we are looking for a(Senior) Customer Success Manager (f/m/x).As a Customer Success Manager, you will guide customers through their sustainability management journey,...
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Customer Success Manager
vor 2 Wochen
Munich, Bayern, Deutschland Brainloop Vollzeit 60.000 € - 120.000 € pro JahrPosition Overview: The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM II will perform hands-on account management activities as...
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Customer Success Manager
vor 2 Wochen
Munich, Bayern, Deutschland Brainloop Vollzeit 90.000 € - 120.000 € pro JahrPosition Overview:The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators.As the key contact point for the customer relationship on Diligent products. The CSM II will perform hands-on account management activities as well as...
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Customer Success Manager
Vor 5 Tagen
Munich, Bayern, Deutschland comstruct ICT Vollzeit 60.000 € - 100.000 € pro Jahrcomstruct automates construction companies' commercial processes by extracting material data from delivery notes and invoices at the item level, enabling automated documentation, invoice entry, reconciliation, and workflows. We're looking for exceptional talent to help us empower the industry with smarter, more efficient solutions.We are looking for a...
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Customer Success Manager
Vor 7 Tagen
Munich, Bayern, Deutschland f9f1d528-6ebd-458f-a10a-1b6255393f65 Vollzeit 65.000 € - 85.000 € pro JahrABOUT USOur mission at Avelios is to build the leading software platform for the data-driven digitization of hospitals and patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to...
