Working Student – Customer Success

vor 2 Wochen

Weilheim in Oberbayern, Deutschland Creolytix GmbH Teilzeit

Your missionJoin Creolytix as a Working Student in Customer Success focused on our existing customer base. Your goal: keep customers happy, successful, and growing with us—through proactive care, regular check-ins, and value-led upsell opportunities. You’ll partner with CS, Sales, and Product to turn adoption into outcomes. No security background required. Applications reviewed on a rolling basis.Key ResponsibilitiesOwn a small book of business with guided mentorship: plan touchpoints, track actions, and follow through.Run regular check-ins/QBR-style reviews (agenda, notes, next steps) to drive adoption and ROI.Schedule and deliver enablement sessions (how-tos, best practices, new feature walk-throughs).Build lightweight Success Plans (objectives, metrics, owners, timelines) and keep them current.Monitor account health (usage signals, tickets, stakeholder sentiment) and act early on risks.Analyze product usage (by workspace, role, feature, and frequency) to spot adoption gaps and upsell opportunities (e.g., additional seats, modules, or use cases), and propose concrete next steps.Identify expansion & upsell opportunities (seats, features, new use cases) and collaborate with Sales.Keep CRM/CS tools tidy (contacts, notes, lifecycle stage, tasks) and maintain customer docs/templates.Capture voice-of-customer insights and relay clear, reproducible feedback to Product.Your profileWhat you bringEmpathy, proactivity, and crisp communication (written & spoken).Organized, reliable, and comfortable juggling multiple customers.Plus: familiarity with SaaS and basic CS/CRM tools (e.g., HubSpot, Notion).RequirementsCurrently enrolled in a university program in Germany.Good command of German (B2 or higher) is required; professional English required.Some experience in Customer Success/Support/Account Management or SaaS (working student, internship, or similar).Availability ~15–20 hrs/week during semester (more during breaks possible).Work authorization in Germany.Why us?Direct impact on retention and growth at a fast-moving startup.Hands-on exposure to the full CS lifecycle—from onboarding to renewals and expansion.Supportive team and room to take ownership.Flexible setup (remote or office).About usCreolytix is forging a true ecosystem, empowering businesses to See, Understand, and Act - all at once. We're not just creating a product, we're crafting an end-to-end solution that redefines the security and business landscape alike. Quality meets affordability. By throwing continuous innovation into the mix, we create value amongst all ecosystem players, empowering to navigate their future with confidence - Peace-of-Mind for All.

  • Working Student

    Vor 6 Tagen

    Weilheim in Oberbayern, Deutschland Creolytix GmbH Vollzeit

    **Your mission**: Join Creolytix as a **Working Student in Customer Success** focused on our **existing customer base**. Your goal: keep customers happy, successful, and growing with us—through proactive care, regular check-ins, and value-led upsell opportunities. You’ll partner with CS, Sales, and Product to turn adoption into outcomes. **No security...

  • Customer Service Representative Spain

    vor 21 Stunden

    Alzenau in Unterfranken, Deutschland Excelitas Technologies Vollzeit

    ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace...

  • Verkäufer / Mitarbeiter Esso Tankstelle (M/w/d)

    vor 19 Stunden

    Haag in Oberbayern, Deutschland EG Group Vollzeit

    **Retail Operating Company Deutschland GmbH (ROC)**: We, ROC, are part of the globally operating EG Group and operate over 220 gas stations throughout Germany under the Esso brand. For our Esso Station in **Haag in Oberbayern (Münchner Straße 41), **we are looking for commited **Cashier / Salesperson / Employee / Gas Station Employee / Esso Station...

  • Werkstudent (m/w/d) Customer Service

    Vor 6 Tagen

    Alzenau in Unterfranken, Bayern, Deutschland BÜHLER GROUP Vollzeit 30.000 € - 60.000 € pro Jahr

    Alzenau, DeutschlandBefristet20-100%Vor OrtAb sofortBühler Leybold Optics steht für innovative Technologien und stetiges Wachstum. Als Teil der Bühler Group, einem weltweit agierenden Maschinenbaukonzern mit über Mitarbeitenden, sind wir einer der Marktführer im Bereich Hightech-Dünnfilm-Vakuumbeschichtungsanlagen. Seit mehr als 150 Jahren bieten wir...

  • Werkstudent (m/w/d) - Auftragssteuerung & Customer Care

    vor 4 Wochen

    Weißenburg in Bayern, Deutschland Sortimo International GmbH Vollzeit

    KARRIERE BEI SORTIMO: MEINE ZUKUNFT IN BESTER ORDNUNG! Werde Teil der Sortimo Familie und damit ein Baustein unseres Erfolgs! Wir sind Markt- und Technologieführer für Fahrzeugeinrichtungen, mobile Transportlösungen, Regal- und Koffersysteme.Sie erwägen, sich auf diese Stelle zu bewerben Zögern Sie nicht, scrollen Sie nach unten und bewerben Sie sich so...

  • Werkstudent (m/w/d) - Auftragssteuerung & Customer Care

    vor 3 Wochen

    Weissenburg in Bayern, Deutschland Sortimo International GmbH Vollzeit

    KARRIERE BEI SORTIMO: MEINE ZUKUNFT IN BESTER ORDNUNG! Werde Teil der Sortimo Familie und damit ein Baustein unseres Erfolgs! Wir sind Markt- und Technologieführer für Fahrzeugeinrichtungen, mobile Transportlösungen, Regal- und Koffersysteme.Sie erwägen, sich auf diese Stelle zu bewerben Zögern Sie nicht, scrollen Sie nach unten und bewerben Sie sich so...

  • Body Shop Specialist

    vor 1 Woche

    Alzenau in Unterfranken, Deutschland Hyundai Motorsport GmbH Vollzeit

    Based in Alzenau, near Frankfurt in Germany, Hyundai Motorsport GmbH is responsible for Hyundai's global motorsport activities and primarily for its World Rally Championship program. We are currently looking for a Body Shop Specialist. **Main tasks** - Body repair and modification of race & test car chassis, roll cages to high quality - The role requires...

  • Senior Hmi Designer

    Vor 6 Tagen

    Schwandorf in Bayern, Deutschland Digital Waffle Vollzeit

    **Senior HMI Designer**: **Job details**: - Posted 04 October 2024 - Salary €60000 - €70000 per annum - LocationSchwandorf in Bayern - Job type Permanent - Discipline Development - ReferenceMP-6997 - Contact NameMia Partridge **Job description**: **Job Role: Senior HMI Designer** **Salary: Up to €70k** **Location: Elchingen - hybrid working...

  • Senior Hmi Designer

    Vor 3 Tagen

    Schwandorf in Bayern, Deutschland Digital Waffle Vollzeit

    **Senior HMI Designer**: **Job details**: - Posted 07 October 2024 - Salary €60000 - €70000 per annum - LocationSchwandorf in Bayern - Job type Permanent - Discipline Development - ReferenceMP-7004 - Contact NameMia Partridge **Job description**: **Job Role: Senior HMI Designer** **Salary: Up to €70k** **Location: Elchingen - hybrid working...

  • PLC Programmer

    Vor 6 Tagen

    Schwandorf in Bayern, Bayern, Deutschland Talos Automation Vollzeit 50.000 € - 80.000 € pro Jahr

    PLC Programmer - Intralogistics (Siemens TIA Portal, SCL)Location: close to Schwandorf, Bayern.Full Time.We are looking for a PLC Programmer to join our intralogistics customers engineering team. In this role, you will design, program, and commission automation systems for modern warehouses and material-handling solutions. This position involves working with...