Customer Support Specialist in Real Estate Financing

vor 3 Wochen

Geretsried, Bayern, Deutschland Dr. Klein Privatkunden AG – Franchisevertrieb Vollzeit

Are you dedicated to delivering personalized and expert assistance to our clients? Do you possess outstanding communication abilities and prioritize customer satisfaction? If so, we invite you to join our team and contribute to our achievements in the real estate financing sector.

At Dr. Klein, our network of over 700 advisors across the nation is committed to helping individuals realize their aspirations of homeownership with enthusiasm, dedication, and expertise. Established in 1954, we stand as Germany's largest franchise entity in the field and operate as a wholly-owned subsidiary of the fintech company Hypoport, which is publicly traded in the MDAX. Here, you will experience the innovation of a startup alongside the reliability of a well-established organization.

Your Responsibilities

  • In the role of "Customer Support Specialist in Real Estate Financing" at our location, you will play a crucial role in providing ongoing support to our clients following the completion of their financing agreements.
  • You will ensure that clients feel welcomed from the outset, greeting them warmly and assisting our advisors during meetings, as well as in the preparation and follow-up processes.
  • You will guide our clients through the disbursement phase, ensuring they receive exceptional service throughout.
  • Acting as the intermediary between clients and all stakeholders involved in real estate financing, including partner banks and notaries, will be a key part of your role.
  • Dr. Klein offers extensive advisory services; therefore, should clients express interest, you will facilitate connections with insurance experts.

Your Qualifications

  • After completing your commercial training, such as in office management, banking, or as a finance specialist with a focus on financial consulting, you have demonstrated your expertise in real estate financing over several years.
  • Your substantial work experience has equipped you with a deep understanding of the significance of after-sales processes, allowing you to excel in customer care post-transaction.
  • You maintain composure and a friendly attitude even in demanding situations.
  • If you are also a collaborative team player with a strong affinity for technology, we would be delighted to welcome you to our team.

What We Provide

  • Extensive product offerings: With over 600 banking and insurance partners, we deliver a comprehensive market overview and exceptional conditions for customized financing solutions.
  • A vibrant network and a familial atmosphere: Close collaboration and the ongoing exchange of experiences and best practices will enhance your success.

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