Aktuelle Jobs im Zusammenhang mit Strategic CRM Leader - Berlin, Berlin - HelloFresh
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CRM Team Lead
vor 2 Wochen
Berlin, Berlin, Deutschland Babbel VollzeitWe are seeking a seasoned CRM Team Lead to spearhead the development and deployment of innovative initiatives and activities that drive customer value.Key Responsibilities:Lead high-visibility projects and drive new initiatives in collaboration with the CRM team, focusing on campaigns, automations, segmentation, data science models, and communication...
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CRM Account Lead
vor 1 Woche
Berlin, Berlin, Deutschland RAPP VollzeitAbout RAPPRAPP is a global network of creatives, technologists, and strategists that shape consumer experiences in the digital future. We foster an environment where diversity is valued, and individual perspectives are empowered and celebrated.Your RoleWe are seeking a dynamic and experienced Account Lead to join our team. The ideal candidate will have...
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CRM Account Lead
vor 2 Wochen
Berlin, Berlin, Deutschland RAPP VollzeitAbout RAPPRAPP is part of Omnicom's Precision Marketing Group (OPMG), a global network of 4,000 creatives, technologists, strategists, data, and marketing specialists in 40 markets. Our mission is to shape the consumer experiences of the digital future through client-focused consulting, creativity that inspires action, and customer experience management.Our...
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CRM Account Lead
vor 2 Wochen
Berlin, Berlin, Deutschland RAPP VollzeitAbout RAPPRAPP is a global marketing agency that helps brands shape the consumer experience of the digital future. We achieve this through three areas of expertise: client-focused consulting, creativity that inspires action, and customer experience management.We believe that diversity is key to adding value to brands. That's why we foster an environment...
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CRM Lead
vor 1 Monat
Berlin, Berlin, Deutschland Customlytics GmbH Vollzeit{"h3": "Dein Beitrag zur Erfolgsgeschichte von Customlytics GmbH ", "p": "Wir suchen eine*n hoch motivierte*n und erfahrene*n CRM Lead, der unsere App Marketing Strategie weiterentwickelt und umsetzt. Als Teil unseres Teams wirst du eine umfassende CRM-Strategie entwickeln, die auf unseren Marketingzielen abgestimmt ist und die Kundenbindung, -treue und...
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CRM Lead
vor 1 Monat
Berlin, Berlin, Deutschland Customlytics GmbH Vollzeit{"h3": "Dein Beitrag zur Erfolgsgeschichte von Customlytics GmbH ", "p": "Wir suchen eine*n hoch motivierte*n und erfahrene*n CRM Lead, der unsere App Marketing Strategie weiterentwickelt und umsetzt. Als Teil unseres Teams wirst du eine umfassende CRM-Strategie entwickeln, die auf unseren Marketingzielen abgestimmt ist und die Kundenbindung, -treue und...
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CRM Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Customlytics GmbH Vollzeit{"h3": "Deine Rolle bei Customlytics GmbH", "p": "Wir suchen eine*n hoch motivierte*n und erfahrene*n CRM Lead, der unsere App Marketing Strategie weiterentwickelt und umsetzt. Als Teil unseres Teams in Berlin wirst du eine umfassende CRM-Strategie entwickeln, die auf unseren Marketingzielen abgestimmt ist und die Kundenbindung, -treue und -bindung...
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CRM Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Customlytics GmbH Vollzeit{"h3": "Deine Rolle bei Customlytics GmbH", "p": "Wir suchen eine*n hoch motivierte*n und erfahrene*n CRM Lead, der unsere App Marketing Strategie weiterentwickelt und umsetzt. Als Teil unseres Teams in Berlin wirst du eine umfassende CRM-Strategie entwickeln, die auf unseren Marketingzielen abgestimmt ist und die Kundenbindung, -treue und -bindung...
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Strategic Business Development Leader
vor 2 Monaten
Berlin, Berlin, Deutschland Universal-Robots VollzeitJob SummaryThe Global Industry Manager is a key role at Universal Robots, responsible for defining, developing, and activating the segment go-to-market strategy. This individual will own the global segment performance for top line growth and profitability, working closely with Marketing and Sales leadership to drive strategic and tactical deployment of...
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Strategic Business Development Leader
vor 2 Monaten
Berlin, Berlin, Deutschland Universal-Robots VollzeitJob SummaryThe Global Industry Manager is a key role at Universal Robots, responsible for defining, developing, and activating the segment go-to-market strategy. This individual will own the global segment performance for top line growth and profitability, working closely with Marketing and Sales leadership to drive strategic and tactical deployment of...
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CRM Account Lead
vor 4 Wochen
Berlin, Berlin, Deutschland RAPP VollzeitAbout RAPPRAPP is a leading marketing agency that shapes the consumer experiences of the digital future. We offer client-focused consulting, creativity that inspires action, and customer experience management. Our team believes that diversity of people, cultural backgrounds, and ways of thinking helps us add value to brands.Your RoleWe are seeking a dynamic...
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CRM Account Lead
vor 4 Wochen
Berlin, Berlin, Deutschland RAPP VollzeitAbout RAPPRAPP is a leading marketing agency that shapes the consumer experiences of the digital future. We offer client-focused consulting, creativity that inspires action, and customer experience management. Our team believes that diversity of people, cultural backgrounds, and ways of thinking helps us add value to brands.Your RoleWe are seeking a dynamic...
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CRM Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Flaconi VollzeitAbout the RoleWe are seeking an experienced CRM professional to lead our dynamic team of CRM managers and drive our international newsletter growth strategy. As a key member of our CRM team, you will play a pivotal role in shaping our customer communication, optimizing performance, and fostering a high-performing team culture.Key ResponsibilitiesDevelop and...
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CRM Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Flaconi VollzeitAbout the RoleWe are seeking an experienced CRM professional to lead our dynamic team of CRM managers and drive our international newsletter growth strategy. As a key member of our CRM team, you will play a pivotal role in shaping our customer communication, optimizing performance, and fostering a high-performing team culture.Key ResponsibilitiesDevelop and...
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Team Lead CRM
vor 3 Wochen
Berlin, Berlin, Deutschland Hashtag You GmbH VollzeitBeschreibungWir von Hashtag You GmbH suchen einen erfahrenen Team Lead CRM, der unsere globalen CRM-Aktivitäten verantwortet. Als Teil unseres Teams wirst du eine entscheidende Rolle bei der Entwicklung und Umsetzung unserer CRM-Strategie spielen.Deine AufgabenEntwickle und implementiere unsere CRM-Strategie, um unsere Kundenbeziehungen zu stärken und...
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Team Lead CRM
vor 3 Wochen
Berlin, Berlin, Deutschland Hashtag You GmbH VollzeitBeschreibungWir von Hashtag You GmbH suchen einen erfahrenen Team Lead CRM, der unsere globalen CRM-Aktivitäten verantwortet. Als Teil unseres Teams wirst du eine entscheidende Rolle bei der Entwicklung und Umsetzung unserer CRM-Strategie spielen.Deine AufgabenEntwickle und implementiere unsere CRM-Strategie, um unsere Kundenbeziehungen zu stärken und...
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CRM Strategist
vor 3 Wochen
Berlin, Berlin, Deutschland Babbel VollzeitLead High Visibility Projects and Drive Revenue GrowthAs a CRM Freelancer, you will lead several high visibility projects and drive new initiatives together with the team, ranging from campaigns, automations, segmentation, data science models & communication channels, to new technical initiatives on the CRM front, improvements in customer reachability, and...
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CRM Strategist
vor 3 Wochen
Berlin, Berlin, Deutschland Babbel VollzeitLead High Visibility Projects and Drive Revenue GrowthAs a CRM Freelancer, you will lead several high visibility projects and drive new initiatives together with the team, ranging from campaigns, automations, segmentation, data science models & communication channels, to new technical initiatives on the CRM front, improvements in customer reachability, and...
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CRM Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland Flaconi VollzeitAbout the RoleWe are seeking an experienced CRM professional to lead our dynamic team of CRM managers and drive our international newsletter growth strategy. As a key member of our CRM team, you will play a pivotal role in shaping our customer communication, optimizing performance, and fostering a high-performing team culture.Your Key ResponsibilitiesDevelop...
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CRM Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Flaconi VollzeitAbout the RoleWe are seeking an experienced CRM professional to lead our dynamic team of CRM managers and drive our international newsletter growth strategy. As a key member of our CRM team, you will play a pivotal role in shaping our customer communication, optimizing performance, and fostering a high-performing team culture.Your Key ResponsibilitiesDevelop...
Strategic CRM Leader
vor 2 Monaten
About HelloFresh
HelloFresh is a dynamic and innovative company committed to delivering exceptional customer experiences. We are a leading provider of meal kits and grocery delivery services, dedicated to making cooking easy and enjoyable for our customers.
Job Summary
We are seeking a talented and strategic-minded CRM (Customer Relationship Management) leader to lead our Outbound Initiatives in the Reactivations International team. As a key member of our team, you will work closely with outbound operation managers from our Customer Care team to drive customer engagement and optimize outbound communication strategies.
Key Responsibilities
- Cross-Functional Collaboration
- Develop and implement strategic initiatives for outbound initiatives, focusing on reactivating lapsed customers.
- Collaborate with cross-functional teams to align CRM strategies with overall business goals.
- Outbound Campaign Management
- Work closely with the outbound operations department to design and execute outbound communication campaigns, ensuring alignment with reactivation goals.
- Provide guidance on campaign targeting, messaging, incentives, and timing to maximize reactivation rates.
- Data Analysis and Insights
- Utilize data analytics to derive actionable insights and make data-driven decisions for reactivation strategies.
- Collaborate with the data analytics team to monitor key performance metrics related to reactivation and implement corrective measures as needed.
- Technology Integration
- Evaluate and implement CRM tools and technologies to enhance the efficiency and effectiveness of outbound initiatives, coordinating with the CommsTech department and ensuring seamless integration with other systems.
- Team Collaboration
- Collaborate with the Reactivation CRM team and the outbound operations team to align strategies and ensure a cohesive approach toward reactivating lapsed customers.
- Provide insights and support to enhance the performance of the outbound operations team.
- Compliance and Quality Assurance
- Ensure all outbound communication activities comply with relevant regulations and industry standards, providing guidance to both the CRM team and outbound operations team.
- Implement quality assurance measures to guarantee a high standard of customer interactions.
- Stakeholder Collaboration
- Collaborate with Marketing, Sales, and Customer Service teams to ensure a unified approach to customer reactivation.
- Communicate regularly with key stakeholders to share insights and gather input.
Requirements
- Proven experience in CRM strategy development and management
- Proven experience with Outbound Call Centre channels
- Strong analytical skills and the ability to derive actionable insights from data
- Experience in Experimentation
- Excellent leadership and collaboration skills
- Knowledge of relevant regulations and compliance standards
What We Offer
- Comprehensive relocation assistance to move to Berlin plus visa application support (if applicable)
- A significant discount on your weekly HelloFresh box
- Internal learning and development opportunities with the HelloFresh Academy
- Mental health support, including Headspace subscription and access to qualified therapists through Spill
- Monthly transportation budget through Rydes app
- Working parents support
- Additional perks include: Annual German language budget, discounts for John Reed gyms & Urban Sports Club, regular company events, fresh fruit & free drinks in the office, in-house yoga classes, monthly discount on the Convini vending machine in the office
- Hybrid working model (option to work from home for up to 2 days per week if preferred)
- Sabbatical leave option after 18 months of being with HelloFresh
- HelloFresh Pension Scheme that is subsidized with 20% on top
- A diverse and vibrant international environment of 90+ different nationalities
- The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
