Aktuelle Jobs im Zusammenhang mit Customer Service Manager - Ettlingen, Baden-Württemberg - Nexus
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Optics Field Service Manager
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Optics Field Service Manager
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Optics Field Service Manager
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Customer Service Manager
vor 2 Monaten
About the Role
We are seeking a highly skilled and motivated Customer Service Manager to join our friendly Customer Service team at Nexus. As a key member of our global team, you will have the opportunity to develop your career and grow into a broader role in a few years.
Your Key Responsibilities
- You will be a competent contact person for our customers and partners, supporting our sales and consulting team with order entry and processing, as well as invoicing.
- You will actively drive the cooperation with various teams and stakeholders.
- You will support our sales team with quotations and tenders, as well as with evaluations and analyses.
- You will support the consulting colleagues in processing service orders.
- You will create Nexus licenses for our SmartID and SDK products and support Inside Sales with the prolongation of our customers' maintenance contracts.
- You will be responsible for creating trial software requests and preparing NDAs.
- You will work on the optimization of our ERP system and Power BI system.
- You will support the finance department in our accounts receivable management.
About You
We are looking for a person with a quick grasp and good technical understanding. You should be able to work independently, be self-reliant and structured. Additionally, you should have:
- A successfully completed commercial vocational training, industrial clerk (m/f/d) or a comparable qualification.
- Professional experience in the field of sales assistance, ideally in a software company.
- Proficiency in Office (especially Excel) and experience with an ERP system.
- Very good German language skills and good English communication skills.
About Life at Nexus
We value teamwork, innovation, and continuous learning. We offer a dynamic and supportive work environment, flexible working hours, and the possibility for home office. You will have the chance to develop your role and grow with our global company. We believe in open communication, flat hierarchies, and regular feedback. You will be part of a great team that values fun and collaboration.
