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Community Engagement Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland Sandbox Interactive GmbH Vollzeit
About the Role

We are seeking a highly motivated and experienced Community Manager to join our team at Sandbox Interactive GmbH. As a Community Manager, you will be responsible for building and maintaining a strong online community around our game, Albion Online.

Key Responsibilities
  • Community Engagement: Develop and implement strategies to engage with our community, including creating and curating content, moderating forums and social media, and hosting events.
  • Communication: Serve as the primary point of contact for our community, responding to inquiries, resolving issues, and providing support.
  • Feedback and Insights: Gather and analyze community feedback to inform game development and improve the overall player experience.
  • Team Collaboration: Work closely with our development, QA, and support teams to ensure seamless communication and collaboration.
  • Volunteer Management: Manage and lead a team of volunteers to help achieve community goals and objectives.
Requirements
  • Fluency in English: Excellent written and verbal communication skills in English.
  • Community Management Experience: Proven experience in community management, with a strong understanding of online community dynamics.
  • Problem-Solving Skills: Ability to think critically and resolve complex issues in a fast-paced environment.
  • Adaptability: Willingness to adapt to changing priorities and deadlines.
  • Strong Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Preferred Qualifications
  • Additional Language Skills: Proficiency in one or more additional languages, such as German, Spanish, French, Japanese, Korean, Polish, Portuguese, Russian, or Chinese.
  • Content Creation Skills: Experience with content creation tools, such as Photoshop and Premiere.
About Us

Sandbox Interactive GmbH is a leading game development studio, dedicated to creating immersive and engaging online games. We are passionate about building a strong community around our game, Albion Online, and are seeking a talented Community Manager to join our team.