Customer Trainer

vor 4 Wochen

Kiel, Schleswig-Holstein, Deutschland Intuitive Vollzeit

Company Overview

At Intuitive, we are dedicated to advancing minimally invasive care through innovative technology and expertise. Our mission is to empower healthcare professionals to deliver life-enhancing care with confidence.

Job Summary

The Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This training professional will work closely with the Senior Manager or Training Manager to develop and implement training programs, ensuring seamless integration with customer needs.

Key Responsibilities

  • Conduct da Vinci and Ion training programs for surgeons, physicians, and their care teams at designated training centers and remote centers
  • Lead and support Specialized training programs and Society events
  • Collaborate with surgeon educators and course participants to ensure effective training
  • Conduct surveys to gather data and measure program effectiveness
  • Act as subject matter expert for internal projects, as needed
  • Develop training materials and protocols to support new product development
  • Participate in training research initiatives to improve existing programs
  • Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
  • Occasionally support the da Vinci System in a hospital operating room
  • Support da Vinci Surgical System troubleshooting and maintenance at the training center
  • Manage training center logistics, inventory, and training calendars
  • Maintain all capital equipment, including cleaning and sterilization of instruments and accessories
  • Support positive relationships between external training center personnel and ISI management
  • Contribute to the organization's quarterly goal achievements
  • Develop competency in da Vinci System and Ion Technology, da Vinci System applications and advanced technology, OR Efficiency, Training Pathway process
  • Act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement, and provide guidance, insight, and support in the proper handling of Intuitive medical devices
  • Maintain competency and currency on technology training protocol following the onboarding program guidelines and annual competency check
  • Training/coaching techniques/methodologies
  • Travel required

  • Customer Trainer

    vor 3 Wochen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit

    About the RoleThe Customer Trainer will be a key member of our team, responsible for delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This role requires a strong background in professional training and clinical experience, with excellent...

  • Customer Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Vollzeit

    Company OverviewAt Intuitive, we are dedicated to advancing the world of minimally invasive care through innovative technology and expert training. Our team is united behind a shared mission: to empower healthcare professionals to deliver life-enhancing care.Job SummaryThe Customer Trainer will play a critical role in delivering da Vinci System technology...

  • Customer Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit

    Company OverviewAt Intuitive Surgical, we are dedicated to advancing minimally invasive care through innovative technology and training programs. Our mission is to empower healthcare professionals to deliver life-enhancing care with confidence and precision.We are committed to fostering a culture of inclusivity, diversity, and mutual respect, where our team...

  • Customer Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit

    Company OverviewAt Intuitive Surgical, we are dedicated to advancing minimally invasive care through innovative technology and collaborative partnerships. Our mission is to empower healthcare professionals to deliver life-enhancing care with precision and confidence.We are committed to fostering a culture of inclusivity, diversity, and mutual respect, where...

  • Customer Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit

    Company OverviewAt Intuitive Surgical, we are dedicated to advancing minimally invasive care through innovative technology and expertise. Our mission is to empower healthcare professionals to deliver life-enhancing care with confidence and precision.We believe that the future of healthcare lies in the intersection of technology and human ingenuity. Our team...

  • Diesel and Gas Engine Technology Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Diesel and Gas Engine Technology TrainerAt Caterpillar, we are seeking a highly skilled Diesel and Gas Engine Technology Trainer to join our team. As a Trainer, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees, on diesel and gas engine technology.Key...

  • Diesel and Gas Engine Technology Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Diesel and Gas Engine Technology TrainerAt Caterpillar, we are seeking a highly skilled Diesel and Gas Engine Technology Trainer to join our team. As a key member of our training department, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and...