Customer Trainer

Vor 6 Tagen

Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit
Company Overview

At Intuitive Surgical, we are dedicated to advancing minimally invasive care through innovative technology and collaborative partnerships. Our mission is to empower healthcare professionals to deliver life-enhancing care with precision and confidence.

We are committed to fostering a culture of inclusivity, diversity, and mutual respect, where talented individuals can thrive and contribute to our shared vision.

As a pioneer in robotic-assisted surgery, we strive to push the boundaries of what is possible in healthcare, and we invite like-minded professionals to join our team.

Job Summary

The Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties.

This training professional will be responsible for conducting training programs, leading specialized training initiatives, and supporting the continuous improvement of training programs.

Key Responsibilities
  • Conduct da Vinci and Ion training programs for surgeons, physicians, and their care teams at designated training centers and remote centers
  • Lead and support Specialized training programs and Society events
  • Conduct surveys to gather data and measure program effectiveness
  • Act as subject matter expert for internal projects, as needed
  • New product development Training material/ protocol development
  • Training research initiatives Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs
  • Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
  • Occasional support of the da Vinci System in a hospital operating room
  • Support da Vinci Surgical System troubleshooting and maintenance at the training center
  • Manage training center logistics, inventory and training calendars
  • Maintain all capital equipment, including but not limited to the cleaning and sterilization of instruments and accessories
  • Support positive relationships between external training center personnel and ISI management
  • Contribute to the organization's quarterly goal achievements
  • Develop competency in the following: da Vinci System and Ion Technology, da Vinci System applications and advanced technology, OR Efficiency, Training Pathway process
  • Act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement and provide guidance, insight, and support in the proper handling of Intuitive medical devices
  • Maintaining competency and currency on technology training protocol following the onboarding program guidelines, and annual competency check
  • Training/coaching techniques/methodologies
  • Travel required
Requirements

Required Knowledge, Skills, and Experience:

  • Professional Training experience preferred
  • Clinical and/or operating room experience preferred
  • High capacity and excellent problem solving skills
  • Solid organizational skills and ability to operate independently
  • Professional work ethic
  • Solution oriented
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Knowledge of adult learning principles preferred
  • High capacity to learn in a fast paced environment
  • Medical-device experience preferred
  • Commitment to self-development
  • Ability to work in a team environment
  • Ability to be flexible with hours of operation
Equal Employment Opportunity

Intuitive Surgical is an equal opportunity employer. We offer equal employment opportunities to all qualified applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable law.

We consider qualified applicants with arrest or conviction records for open positions.

Shift: Day
Travel: 50% of the time

  • Customer Trainer

    Vor 2 Tagen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit

    About the RoleThe Customer Trainer will be a key member of our team, responsible for delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This role requires a strong background in professional training and clinical experience, with excellent...

  • Customer Trainer

    vor 1 Woche

    Kiel, Schleswig-Holstein, Deutschland Intuitive Vollzeit

    Company OverviewAt Intuitive, we are dedicated to advancing minimally invasive care through innovative technology and expertise. Our mission is to empower healthcare professionals to deliver life-enhancing care with confidence.Job SummaryThe Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating...

  • Customer Trainer

    Vor 6 Tagen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Vollzeit

    Company OverviewAt Intuitive, we are dedicated to advancing the world of minimally invasive care through innovative technology and expert training. Our team is united behind a shared mission: to empower healthcare professionals to deliver life-enhancing care.Job SummaryThe Customer Trainer will play a critical role in delivering da Vinci System technology...

  • Customer Trainer

    vor 1 Woche

    Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit

    Company OverviewAt Intuitive Surgical, we are dedicated to advancing minimally invasive care through innovative technology and training programs. Our mission is to empower healthcare professionals to deliver life-enhancing care with confidence and precision.We are committed to fostering a culture of inclusivity, diversity, and mutual respect, where our team...

  • Customer Trainer

    Vor 5 Tagen

    Kiel, Schleswig-Holstein, Deutschland Intuitive Surgical Vollzeit

    Company OverviewAt Intuitive Surgical, we are dedicated to advancing minimally invasive care through innovative technology and expertise. Our mission is to empower healthcare professionals to deliver life-enhancing care with confidence and precision.We believe that the future of healthcare lies in the intersection of technology and human ingenuity. Our team...

  • Diesel and Gas Engine Technology Trainer

    vor 1 Woche

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Diesel and Gas Engine Technology TrainerAt Caterpillar, we are seeking a highly skilled Diesel and Gas Engine Technology Trainer to join our team. As a Trainer, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees, on diesel and gas engine technology.Key...

  • Electrical or Mechanical Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team in Kiel. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver practical and...

  • Electrical or Mechanical Trainer

    vor 4 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team in Kiel. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver practical and...

  • Diesel and Gas Engine Technology Trainer

    Vor 6 Tagen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Diesel and Gas Engine Technology TrainerAt Caterpillar, we are seeking a highly skilled Diesel and Gas Engine Technology Trainer to join our team. As a key member of our training department, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and...

  • Electrical or Mechanical Trainer

    vor 2 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver training programs for...

  • Electrical or Mechanical Trainer

    vor 2 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver training programs for...

  • Electrical or Mechanical Trainer

    vor 3 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team in Kiel. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver practical and...

  • Electrical or Mechanical Trainer

    vor 3 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team in Kiel. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver practical and...

  • Electrical or Mechanical Trainer

    vor 2 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver training programs for...

  • Electrical or Mechanical Trainer

    vor 2 Wochen

    Kiel, Schleswig-Holstein, Deutschland Caterpillar Vollzeit

    Job Title: Electrical or Mechanical TrainerCaterpillar is seeking a highly skilled Electrical or Mechanical Trainer to join our team. As a key member of our training team, you will be responsible for providing technical training to customer and dealer technicians, as well as Caterpillar employees.Key Responsibilities:Develop and deliver training programs for...

  • Filial Manager Vollzeit

    vor 2 Monaten

    Kiel, Schleswig-Holstein, Deutschland WOOLWORTH_GMBH Vollzeit

    About UsWoolworth GmbH is a leading retail company in Germany, with a strong focus on customer satisfaction and employee development. We are committed to providing our customers with a wide range of products and services, while also creating a positive and inclusive work environment for our employees.Job SummaryWe are seeking a highly motivated and...

  • Filial Manager Vollzeit

    vor 2 Monaten

    Kiel, Schleswig-Holstein, Deutschland WOOLWORTH_GMBH Vollzeit

    About UsWoolworth GmbH is a leading retail company in Germany, with a strong focus on customer satisfaction and employee development. We are committed to providing our customers with a wide range of products and services, while also creating a positive and inclusive work environment for our employees.Job SummaryWe are seeking a highly motivated and...

  • Ausbildung Disponent:in

    vor 2 Monaten

    Kiel, Schleswig-Holstein, Deutschland Deutsche Bahn Vollzeit

    About Deutsche BahnDeutsche Bahn is one of the most diverse employers in Germany. We are looking for over 5,000 apprentices in 50 professions every year, who want to grow with us.Job DescriptionWe are looking for a 3-year trainee in the field of Disponent:in / Kaufmann für Verkehrsservice (w/m/d) at DB Regio AG in Kiel. You will attend the vocational school...

  • Ausbildung Disponent:in

    vor 2 Monaten

    Kiel, Schleswig-Holstein, Deutschland Deutsche Bahn Vollzeit

    About Deutsche BahnDeutsche Bahn is one of the most diverse employers in Germany. We are looking for over 5,000 apprentices in 50 professions every year, who want to grow with us.Job DescriptionWe are looking for a 3-year trainee in the field of Disponent:in / Kaufmann für Verkehrsservice (w/m/d) at DB Regio AG in Kiel. You will attend the vocational school...