Aktuelle Jobs im Zusammenhang mit Customer Experience Manager - Berlin, Berlin - RoomRaccoon
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Customer Experience Manager
vor 1 Monat
About the role:
RoomRaccoon, a leading property management platform, is revolutionizing the hospitality landscape. Our innovative technology solutions empower independent hotels to drive their success and shape the future of hospitality.
Key Responsibilities- Manage sales cycle from start to close, including follow-up on demonstration requests and identifying prospect decision-makers.
- Develop and implement effective sales strategies, staying current on industry trends and competitive offerings.
- Schedule demonstrations, ensuring a smooth handoff to Implementations upon closing.
- Maintain CRM data integrity and enrich inbound marketing activities with local market insights.
You'll succeed if you have:
- A compelling communication style that fosters trust and clarity.
- Strategic thinking skills, analyzing data to identify opportunities and develop effective sales strategies.
- Results-driven mindset, consistently exceeding targets driven by passion and competitive spirit.
- Adaptability and agility in dynamic environments, adjusting to complex and changing scenarios.
- An empathetic listening style that builds genuine rapport with customers.
- 5+ years of experience in sales, preferably within the hospitality or technology sectors.
- Extensive knowledge of the hospitality industry, especially independent hotel operations.
- Competitive salary range: $80,000 - $120,000 per annum, depending on experience.
- Loyalty programme, commission structure, departmental incentives, training and development opportunities.
- Employee referral campaign, quarterly office massages, birthday lunch, Friday drinks and lunches.
About us:
We're an international tech company, rapidly growing our team of professionals dedicated to helping hoteliers run their properties more effectively.
