HR Inquiry Officer
Vor 6 Tagen
Role Overview
We are seeking a highly organized and customer-oriented Inquiry Officer to join our Belgian team within the HR Services EMEA department. The successful candidate will be responsible for ensuring that questions from Belgian employees on HR-related issues are answered promptly via phone and email. This will involve close cooperation with local HR Business Partners in Belgium as well as internal service departments in Berlin and technical providers.
Key Responsibilities
• Ensure timely responses to HR-related inquiries from Belgian employees via phone and email.
• Collaborate with local HR Business Partners and internal service departments to resolve HR-related issues.
• Ensure compliance with legal and regulatory requirements concerning HR services.
• Prepare and handle monthly HR processes, implementing, improving, and maintaining administrative processes in SAP HR and other systems.
• Contribute to quality and knowledge management by documenting processes and relevant legal regulations in accordance with high-quality standards.
Requirements
• University studies completed.
• Fluency in English and Dutch, with German as a plus.
• Good knowledge of MS Office applications, with experience in IT systems, especially SAP, a plus.
• Strong team player with excellent communication skills and a well-organized approach.
• Ability to work in international environments and enjoy planning and organizing tasks.
• Friendly and service-oriented towards customers and local partners, with a proactive and entrepreneurial personality.
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