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IT Team Lead

vor 2 Monaten


Munich, Bayern, Deutschland Sungrow - EMEA Vollzeit
About the Role

We are seeking an experienced IT Team Lead to join our Sungrow - EMEA team. As a key member of our IT department, you will be responsible for overseeing IT operations and ensuring the smooth delivery of IT services to support our business objectives.

Key Responsibilities
  • IT Strategy and Planning:
    • Develop and implement IT strategies and initiatives that align with our company's business goals and objectives.
    • Identify and evaluate emerging technologies to improve IT services and infrastructure.
    • Prepare and manage the regional IT budget, ensuring cost-effective solutions.
  • IT Infrastructure Management:
    • Oversee the maintenance and optimization of our IT infrastructure, including servers, networks, and telecommunication systems.
    • Ensure the security, reliability, and performance of IT systems.
    • Implement and manage disaster recovery and business continuity plans.
  • Team Leadership and Development:
    • Lead, mentor, and develop a team of IT professionals.
    • Foster a collaborative and high-performance team culture.
    • Conduct regular performance reviews and provide ongoing training and development opportunities.
  • Project Management:
    • Manage and oversee IT projects from inception to completion, ensuring timely and within-budget delivery.
    • Coordinate with global IT teams and other departments to implement and integrate new systems and solutions.
    • Monitor project progress, identify risks, and implement mitigation strategies.
  • Compliance and Security:
    • Ensure compliance with regional and global IT policies, standards, and regulations.
    • Conduct regular security assessments and audits to protect company data and assets.
    • Implement and enforce robust IT security measures and protocols.
  • User Support and Service Management:
    • Oversee the delivery of IT support services to ensure high user satisfaction.
    • Implement and manage IT service management (ITSM) processes and tools.
    • Track and analyze service performance metrics to drive continuous improvement.
  • Vendor and Stakeholder Management:
    • Manage relationships with external IT vendors and service providers.
    • Negotiate contracts and ensure quality delivery of services.
    • Collaborate with key stakeholders across the organization to understand and meet their IT needs.
  • Third Line Support:
    • Act as the escalation point for complex technical issues that cannot be resolved by first and second line support.
    • Diagnose and resolve advanced issues related to Azure infrastructure, applications, and services.
    • Collaborate with vendors and external partners to address critical incidents and ensure service continuity.
About You

We are looking for a highly skilled and experienced IT professional with a strong background in IT management, preferably within the renewable energy sector. You will have a proven track record of delivering IT services and solutions that support business growth and operational excellence.

Requirements
  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in IT management, preferably within the renewable energy sector.
  • Strong knowledge of IT infrastructure, systems, and security practices.
  • Experience with MS Office 365, Exchange, Azure, and IT helpdesk software.
  • Excellent leadership, communication, and interpersonal skills.
  • Fluent in English and German, both written and oral.
Preferred Skills
  • Certification in ITIL, PMP, or other relevant frameworks.
  • Experience with IT service management (ITSM) and project management methodologies.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Fluent in Chinese, both written and oral.
About Sungrow - EMEA

Sungrow is a leading global provider of renewable energy solutions, with a strong presence in the European market. We are committed to delivering innovative and sustainable energy solutions that support our customers' business objectives.

We offer a dynamic and challenging work environment, with opportunities for career advancement and professional growth. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.