Implementation Specialist Senior

vor 4 Wochen

Ratingen, Nordrhein-Westfalen, Deutschland Zebra Vollzeit

At Zebra, we're shaping the future of work on the front line by reinventing how businesses operate and driving societal progress. Our community of innovators, doers, and changemakers comes together to deliver a performance edge to the front line of business. We develop new technologies and create solutions with partners to help organizations act with greater visibility, connectivity, and intelligence, resulting in better experiences for workers and those they serve.

We're a community that values and respects our members, offering opportunities to learn and lead at a leading company. You'll have the chance to channel your skills towards causes that you and the Zebra community care about, locally and globally. Together, we're defining the edge of what's possible for our people, customers, and the world.

This role involves working under the direction of project leads to set up a combination of various technologies to create a complete customer solution. You'll test and monitor the solution to ensure proper implementation and customer satisfaction. The position is responsible for delivering consulting, guidance, and development support to integrate Zebra Products and Solutions into customer applications.

Responsibilities:
  • Design, develop, and test a variety of implementation assignments that constitute a portion of a larger project.
  • Develop and test documentation that describes the specific solution and implementation requirements.
  • Review test results and perform root cause analyses to identify problems.
  • Issue validation during software release updates.
  • Partner with primary EMEA Implementation consultants to provide support during implementation.
  • Issue acknowledgement and analysis to provide solutions.
  • Communicate with IS team, PMs, L2 Team, Engineering team, and CLM team on implementation projects.
  • Able to handle multiple projects independently.
  • Contribute to client-facing billable work during implementations through Meetings/Jira/Emails.
  • Makes changes to or upgrades existing solution designs. Enhances and improves existing technologies to apply to new solutions.
  • Configuration and Validation support during configuration/validation phases of projects.
  • Contribute in updating support handover document.
  • Fluent in German and English.
Qualifications:

We're looking for someone with at least 4 years' experience or similar to this role, ideally with a background in Implementation/Software Testing. Some of the key skills you should have are:

  • Strong Communication skills (written and verbal).
  • Able to analyze issues using data analysis through DB queries. (SQL knowledge).
  • Able to create free marker templates to support complex pay rules using HTML.
  • You must have basic knowledge of Linux.

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