Senior Implementation Specialist

vor 4 Wochen


Ratingen, Nordrhein-Westfalen, Deutschland Zebra Vollzeit

At Zebra, we're shaping the future of work on the front line by reinventing how businesses run and move society forward. Our community of changemakers, innovators, and doers delivers a performance edge to the front line of business. We develop new technologies and create solutions with partners to help organizations act with greater visibility, connectivity, and intelligence.

We're looking for a skilled Implementation Specialist to join our team. As a key member of our implementation team, you'll work under the direction of project leads to set up a combination of various technologies and create a complete customer solution. You'll test and monitor the solution to ensure proper implementation and customer satisfaction.

Responsibilities:

  • Design, develop, and test implementation assignments that constitute a portion of a larger project.
  • Develop and test documentation that describes the specific solution and implementation requirements.
  • Review test results and perform root cause analyses to identify problems.
  • Issue validation during software release updates.
  • Partner with primary EMEA Implementation consultants to provide support during implementation.
  • Issue acknowledgement and analysis to provide solutions.
  • Communicate with IS team, PMs, L2 Team, Engineering team, and CLM team on implementation projects.
  • Able to handle multiple projects independently.
  • Contribute to client-facing billable work during implementations through Meetings/Jira/Emails.
  • Makes changes to or upgrades existing solution designs. Enhances and improves existing technologies to apply to new solutions.
  • Configuration and Validation support during configuration/validation phases of projects.

Requirements:

  • At least 4 years' experience in a similar role, ideally with a background in Implementation/Software Testing.
  • Strong Communication skills (written and verbal).
  • Able to analyze issues using data analysis through DB queries (SQL knowledge).
  • Able to create free marker templates to support complex pay rules using HTML.
  • Basic knowledge of Linux.
  • Fluent in German and English.


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