Implementation Specialist Senior

vor 2 Wochen

Ratingen, Nordrhein-Westfalen, Deutschland Zebra Vollzeit
Job Title: Implementation Specialist, Senior

At Zebra, we're shaping the future of work on the front line by reinventing how businesses run and moving society forward. We're a community of changemakers, innovators, and doers who come together to deliver a performance edge to the front line of business.

Job Summary:

We're seeking a highly skilled Implementation Specialist, Senior to join our team. As a key member of our implementation team, you will be responsible for setting up a combination of various technologies to create a complete customer solution. You will test and monitor the solution to ensure proper implementation and customer satisfaction.

Key Responsibilities:
  • Design, develop, and test a variety of implementation assignments that constitute a portion of a larger project.
  • Develop and test documentation that describes the specific solution and implementation requirements.
  • Review test results and perform root cause analyses to identify problems.
  • Issue validation during software release updates.
  • Partner with primary EMEA Implementation consultants to provide support during implementation.
  • Issue acknowledgement and analysis to provide solutions.
  • Communicate with IS team, PMs, L2 Team, Engineering team, and CLM team on implementation projects.
  • Able to handle multiple projects independently.
  • Contribute to client-facing billable work during implementations through Meetings/Jira/Emails.
  • Makes changes to or upgrades existing solution designs. Enhances and improves existing technologies to apply to new solutions.
  • Configuration and Validation support during configuration/validation phases of projects.
Requirements:
  • At least 4 years' experience in a similar role, ideally with a background in Implementation/Software Testing.
  • Strong Communication skills (written and verbal).
  • Able to analyze issues using data analysis through DB queries (SQL knowledge).
  • Able to create free marker templates to support complex pay rules using HTML.
  • Basic knowledge of Linux.
  • Fluent in German and English.

We're looking for someone who is passionate about delivering high-quality solutions and has a strong understanding of implementation and software testing. If you're a team player with excellent communication skills and a keen eye for detail, we'd love to hear from you.

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