Senior Account Management Director
vor 4 Wochen
Unlock Customer Potential
As a Senior Account Management Director at Lightspeed, you will lead a team of Account Managers responsible for onboarding customers and delivering tailored solutions to meet their needs.
Key responsibilities include:
- Managing the customer pipeline and ensuring a smooth handover process from deal to partnership.
- Collaborating with the Head of Direct Sales to optimize customer relationships and processes.
- Developing and refining tools to enhance customer connections and retention.
- Hiring, coaching, and developing a high-performing team of Account Managers.
- Driving customer adoption and growth through up- and cross-selling opportunities.
- Ensuring the team exceeds monthly MRR and KPI targets.
What We Offer
At Lightspeed, you'll enjoy a flexible hybrid work environment, genuine career opportunities, and a range of benefits, including:
- Lightspeed RSU program
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefits
- Possibility for transit fees to be covered
- Paid leave assistance for new parents
- Access to LinkedIn learning
- Volunteer day
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