Director of Revenue Optimization and Key Account Management

vor 2 Wochen

Berlin, Berlin, Deutschland Wyndham Hotels & Resorts Vollzeit
Job Summary

The Director of Revenue Management and Key Accounts Europe will lead the development and implementation of revenue management strategies to maximize room revenue and grow the RevPAR Index for each hotel in the portfolio. This role will oversee the management of regional RMS teams and develop close relationships with key partners to provide revenue management support.

Key Responsibilities
  • Oversight of rate plans available to all hotels in the region, collaborating with EMEA Revenue Management on strategic design and implementation of new rate plans.
  • Development of close relationships with key partners, providing revenue management support, including rate plan consultations, systems setup, and strategies to optimize revenue performance.
  • Training for Operations and Hotel teams on Rate Plans available to hotels, including best practices and revenue management strategies.
  • Selection and oversight of 3rd party Revenue Management Service Providers, delivering tools and reporting systems to hotels.
  • Closure of collaboration with sub-regional Operation and Commercial leaders to align on strategies to drive Wyndham's Contribution.
  • Representation at industry forums and events related to revenue management best practices and industry trends.
Complexity

This role requires strategic thinking and analysis to design and implement revenue management strategies, as well as the ability to work with internal and external stakeholders to achieve defined goals.

Scope/Financial Responsibility

The position has a significant revenue impact, as it relates to ensuring that Brand Standards, Revenue Management Policies, and Best Practices are implemented to generate incremental revenues, customer loyalty, and brand awareness for properties.

Abilities/Key Competencies/Skills
  • Expert-level knowledge of revenue management strategies and systems.
  • Ability to analyze, interpret, and explain statistical data to develop strategies and generate a course of action.
  • Excellent interpersonal skills to build trust and motivate others.
  • High proficiency with MS-Office, Salesforce, BI Tools, and RMS systems.
Experience/Certificates/Education
  • BA/BS degree in hospitality, Business Administration, Finance, or Economics, or a minimum of six (6) years of experience in Revenue Management.
  • A minimum of three (3) years of director-level experience in international markets.
  • Central Europe/Germany market knowledge at director-level experience is a must.
  • Experience managing key account relationships.
  • Global Acumen demonstrating the ability to effectively work across different cultures and teams.
  • Proficient in Revenue Management systems, hotel property management systems, and industry-related reports.
  • Fluency in English and German is essential.

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