Operations Specialist
vor 6 Stunden
We are seeking a highly skilled and experienced Operations Specialist to join our team at Hive Technologies GmbH. As an Operations Specialist, you will play a critical role in supporting our partner fulfillment team in our first Polish FC, ensuring seamless operations and process quality.
Key Responsibilities- Support the partner fulfillment team in resolving problems and performing special fulfillment tasks
- Act as a liaison between Hive's HQ in Berlin and the local operations at our partner's fulfillment center in Słubice (Poland)
- Train the team on Hive fulfillment processes and new product features
- Collaborate with onboarding management to launch new merchants
- Contribute to scaling Hive partner operations while maintaining process quality
- Excellent relationship building skills with internal and external stakeholders
- Multitasking abilities with a focus on juggling different priorities and deadlines
- Ability to propose process and product improvements to enhance partner operations
- Independence in performing tasks
- Strong understanding of SLAs and number-driven operations
- Experience in e-commerce fulfillment processes (B2C and B2B), preferably from a large marketplace operator
- Eligibility to work in Poland or the EU
- Transportation compensation of up to 250 EUR per month
- Hybrid work arrangement from our HQ office in Berlin (2 days/week)
- Comprehensive benefits package, including 30 vacation days annually and a dedicated monthly wellness and productivity budget
- Opportunity to work with a highly driven team of exceptional and experienced professionals
- Attractive compensation package, including virtual employee stock options for all full-time team members
We make better commerce operations for everyone. Hive's mission is to make commerce operations better - for brands, consumers, and ops partners. We seamlessly combine powerful technology with a network of leading operations providers, saving commerce brands on average 17% on costs and generating up to 24% revenue uplift. All-in-one, through our Hive App. The Hive ecosystem spans the full operational chain. Started just in 2020, Hive already works with hundreds of the leading brands across Europe and has become the leading operations platform in Europe.
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