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Solar Energy Support Specialist
vor 2 Monaten
Priwatt GmbH is a rapidly growing company in the solar energy sector, committed to making the energy transition accessible to everyone.
Job SummaryWe are seeking a highly motivated and technically skilled individual to join our team as a Solar Energy Support Specialist. As a key member of our customer support team, you will be responsible for providing technical guidance and support to our customers, analyzing technical issues, and developing solutions.
Key Responsibilities- Provide technical support to customers via phone and email, addressing their queries and concerns related to our solar energy products.
- Analyze technical problems and develop effective solutions, working closely with our service team to resolve issues.
- Act as a point of contact for technical inquiries from colleagues within the service department.
- Contribute to the strategic development of our business model, leveraging your technical expertise to drive innovation and growth.
- A degree in a technical field, such as electrical engineering or mechatronics.
- Previous experience in customer support, preferably in the photovoltaic industry.
- A strong passion for solar energy and a willingness to continuously develop your technical knowledge.
- Excellent communication skills, with the ability to effectively interact with customers and colleagues.
- Proficiency in German language, with a minimum of C1 level.
- A comprehensive onboarding program to familiarize you with our products and technology.
- A stable and secure work environment in a rapidly growing industry.
