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Desktop Support Specialist

vor 2 Monaten


Ratingen, Nordrhein-Westfalen, Deutschland NTT DATA Services Vollzeit

Job Title: Desktop Supporter

Job Summary:

We are seeking a skilled Desktop Supporter to join our team in Ratingen near Düsseldorf, Germany. As a Desktop Supporter, you will be responsible for providing technical support and maintenance for desktops, notebooks, printers, and associated peripherals.

Key Responsibilities:

  • Install, maintain, and optimize desktop/notebook configurations at customer sites.
  • Diagnose and resolve product performance problems.
  • Perform maintenance and repair services.
  • Ensure customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
  • Instruct customers in the operation and maintenance of the system.

Requirements:

  • Several years of relevant Desktop Support experience (on site/remote).
  • Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required.
  • Strong customer interaction skills.
  • A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
  • Fluent in German language, good knowledge of English language.

About NTT DATA:

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

Benefits:

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.