Private Equity Senior Client Associate
vor 10 Stunden
CEPRES is seeking a Private Equity Senior Client Associate to support our clients in the successful deployment of our solution. As a key member of our team, you will play a critical role in ensuring the successful deployment and ongoing success of our solutions, tailored to meet sophisticated client requirements and complex project plans.
Key Responsibilities- Solution Deployment: Lead and oversee the end-to-end implementation of CEPRES solutions according to client specifications and project timelines. Work closely with clients to understand their unique needs and customize solutions accordingly.
- Integration Management: Supervise and manage the integration of CEPRES with existing systems and third-party applications to ensure seamless data flow and operation.
- Client Support: Proactively identify potential issues and implement preventive measures to ensure uninterrupted service. Serve as the senior point of contact for client inquiries and issues, resolving them in a timely and efficient manner.
- Training Delivery: Design and conduct advance training sessions tailored to client needs, equip clients with the necessary skills to effectively utilize the CEPRES platform.
- Collaboration and Handover: Lead cross-functional teams to drive project success and client satisfaction post-implementation. Facilitate seamless communication and coordination between internal teams and clients to drive success post-implementation.
- Documentation and Resources: Create and maintain comprehensive onboarding documentation, guides, and resources to support clients throughout their journey with CEPRES.
- Team Development and Mentorship: Lead and mentor Analysts, Senior Analysts, and Interns, fostering their development in Private Equity, CEPRES solutions, and broader business operations.
- Strategic Initiatives: Contribute to strategic initiatives aimed at enhancing CEPRES' market position and client value proposition.
- Bachelor's degree in business administration, Information Technology, Finance, Engineering, Mathematics, or a related field; a Master's degree or MBA is a plus.
- Extensive experience in solution implementation, integration management, or client support, preferably within the financial services industry.
- Strong understanding of financial concepts, data analysis, and private equity.
- Exceptional communication, presentation, and interpersonal skills.
- Proven project management capabilities, with a track record of managing complex projects and delivering on time.
- Proficiency in advanced project management tools, CRM software, and data analytics platforms.
- Demonstrated ability to lead, mentor, and develop high-performing teams.
- Strategic thinker with a proactive approach to problem-solving and continuous improvement.
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