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Sales Manager
vor 1 Monat
About Mindspace
We are a leading flexible workspace provider with a strong presence in Europe, Israel, and the US. Our design-led office spaces and on-demand offerings cater to the needs of enterprise companies, startups, small businesses, and entrepreneurs.
As a Sales Manager at Mindspace, you will be responsible for all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upsell. You will play a key role in our sales efforts through the qualification of leads and deal-closing.
Key Responsibilities:
- Qualify SMB leads and convert them to tours and closed deals (inbound & outbound)
- Understand customer needs and provide solutions that match customer expectations
- Provide proposal offers based on Mindspace guidelines
- Follow up with customers and maintain a consistent, open channel
- Work closely with the Community Manager to achieve smooth onboarding
Customer Success - Retention and Upsell:
- Analyze and optimize sales targets for each SMB customer
- Identify new needs and challenges for the customer and forecast future expansion
- Ensure payment issues are taken care of on a monthly basis
- Execute SMB retention plan
- Support the Customer Experience team in terms of member support and service
Requirements:
- Experience in B2B sales
- Excellent team player
- Strong experience working with various companies and stakeholders
- Excellent oral and written communication skills
- A 'can do' approach
Critical Competencies for Success:
- Multitasking is a must - balance multiple projects at the same time and adhere to strict deadlines
- Strong decision-maker - make considered, responsible decisions on a whim when things don't go according to plan
- Thorough, self-aware worker - recognize errors and take necessary steps to correct them
- Practical, creative, quick thinker - aware that others are counting on you
- Problem solver - highly resourceful thinker who is quick on their feet and a fast learner
- Ability to gain trust and confidence of a wide range/types of clients
- Ability to work independently based on targets and goals, and raise any flags in time
- Ability to adjust quickly to a fast-paced, changing environment
- Ability to plan ahead with a clear focus on execution
Benefits:
- Generous annual leave allowance
- Meal benefits via a lunch card
- Gift vouchers on birthdays and Christmas
- Access to a mental health app
- Subsidized public transport subscriptions
- Engaging team and end-of-year events
We are a people-centric organization committed to ensuring our employees excel in learning, growth, and impact, and receive acknowledgment for their outstanding contributions. We offer continual growth opportunities and ensure swift integration into the team through a thorough onboarding process.
