Aktuelle Jobs im Zusammenhang mit Customer Success Specialist, Life Science - Berlin, Berlin - JoVE
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Customer Success Strategist
Vor 2 Tagen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the OpportunityWe're seeking an experienced Customer Success Manager to join our team at Project A Ventures, a leading operator of innovative startups. Your primary goal will be to develop and implement scalable customer success processes that drive engagement and adoption of our portfolio companies' platforms.You will work closely with customers to...
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Customer Success Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Turbit Systems GmbH VollzeitKey ResponsibilitiesTurbit Systems GmbH is seeking a highly motivated Customer Success Engineer to join our team. As a Customer Success Engineer, you will be responsible for monitoring and analyzing faults, failures, and anomalies detected by our state-of-the-art AI monitoring system.You will analyze the events with our software, prepare a technical summary...
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Customer Success Strategist
vor 2 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the RoleWe're seeking an experienced Customer Success Manager to join our innovative startup, harnessing cutting-edge AI technology to transform regulatory workflows in the Life Sciences industry.In this role, you'll leverage your knowledge in Pharmaceuticals, Medical Devices, or Regulatory Compliance to build repeatable and scalable customer success...
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Customer Success Strategist
vor 1 Woche
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the RoleWe're seeking an experienced Customer Success Manager to join our innovative startup, harnessing cutting-edge AI technology to transform regulatory workflows in the Life Sciences industry.In this role, you'll leverage your knowledge in Pharmaceuticals, Medical Devices, or Regulatory Compliance to build repeatable and scalable customer success...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the JobWe're seeking an experienced Customer Success Manager to join our innovative startup, harnessing cutting-edge AI technology to transform regulatory workflows in the Life Sciences industry.In this role, you'll leverage your knowledge in Pharmaceuticals, Medical Devices, or Regulatory Compliance to build repeatable and scalable customer success...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the JobWe're seeking an experienced Customer Success Manager to join our innovative startup, harnessing cutting-edge AI technology to transform regulatory workflows in the Life Sciences industry.In this role, you'll leverage your knowledge in Pharmaceuticals, Medical Devices, or Regulatory Compliance to build repeatable and scalable customer success...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the JobWe're seeking an experienced Customer Success Manager to join our innovative startup, harnessing cutting-edge AI technology to transform regulatory workflows in the Life Sciences industry.In this role, you'll leverage your knowledge in Pharmaceuticals, Medical Devices, or Regulatory Compliance to build repeatable and scalable customer success...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the JobWe're seeking an experienced Customer Success Manager to join our innovative startup, harnessing cutting-edge AI technology to transform regulatory workflows in the Life Sciences industry.In this role, you'll leverage your knowledge in Pharmaceuticals, Medical Devices, or Regulatory Compliance to build repeatable and scalable customer success...
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Customer Success Strategist
vor 2 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the RoleWe're seeking an experienced Customer Success Manager to join our innovative startup, harnessing cutting-edge AI technology to transform regulatory workflows in the Life Sciences industry.In this role, you'll leverage your knowledge in Pharmaceuticals, Medical Devices, or Regulatory Compliance to build repeatable and scalable customer success...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the RoleWe're seeking an experienced Customer Success Manager to join our innovative startup in Berlin, Germany. As a key member of our team, you'll be responsible for building and nurturing deep relationships with our customers in the Life Sciences industry.Key ResponsibilitiesAct as the primary point of contact for onboarding, support, and ongoing...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the RoleWe're seeking an experienced Customer Success Manager to join our innovative startup in Berlin, Germany. As a key member of our team, you'll be responsible for building and nurturing deep relationships with our customers in the Life Sciences industry.Key ResponsibilitiesAct as the primary point of contact for onboarding, support, and ongoing...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the RoleWe're seeking an experienced Customer Success Manager to join our team at Project A Ventures. As a key member of our customer success team, you'll be responsible for building and maintaining strong relationships with our customers in the Life Sciences industry.Your primary focus will be on ensuring seamless onboarding, active engagement, and...
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Customer Success Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Turbit Systems GmbH VollzeitKey ResponsibilitiesAs a Customer Success Engineer at Turbit Systems GmbH, you will be responsible for monitoring and analyzing faults, failures, and anomalies detected by our state-of-the-art AI monitoring system. You will analyze these events using our software, prepare a technical summary, and discuss it with our customers. Additionally, you will manage...
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Customer Success Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Turbit Systems GmbH VollzeitKey ResponsibilitiesAs a Customer Success Engineer at Turbit Systems GmbH, you will be responsible for monitoring and analyzing faults, failures, and anomalies detected by our state-of-the-art AI monitoring system. You will analyze these events using our software, prepare a technical summary, and discuss it with our customers. Additionally, you will manage...
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Customer Success Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Turbit Systems GmbH VollzeitRole OverviewTurbit Systems GmbH is seeking a highly motivated Customer Success Engineer to join our team. As a key member of our customer success team, you will play a crucial role in ensuring our customers achieve maximum value from our AI services.Key ResponsibilitiesAnalyze and resolve complex issues related to our AI monitoring system, working closely...
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Customer Success Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Turbit Systems GmbH VollzeitRole OverviewTurbit Systems GmbH is seeking a highly motivated Customer Success Engineer to join our team. As a key member of our customer success team, you will play a crucial role in ensuring our customers achieve maximum value from our AI services.Key ResponsibilitiesAnalyze and resolve complex issues related to our AI monitoring system, working closely...
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Customer Success Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Turbit Systems GmbH VollzeitKey ResponsibilitiesAs a Customer Success Engineer at Turbit Systems GmbH, you will be responsible for monitoring and analyzing faults, failures, and anomalies detected by our state-of-the-art AI monitoring system. You will analyze these events using our software, prepare a technical summary, and discuss it with our customers. Additionally, you will manage...
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Customer Success Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Turbit Systems GmbH VollzeitKey ResponsibilitiesAs a Customer Success Engineer at Turbit Systems GmbH, you will be responsible for monitoring and analyzing faults, failures, and anomalies detected by our state-of-the-art AI monitoring system. You will analyze these events using our software, prepare a technical summary, and discuss it with our customers. Additionally, you will manage...
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Customer Success Manager
vor 1 Woche
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitCustomer Success Manager (f/m/x) at doinstructWe are looking for a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and identifying opportunities for growth and...
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Enterprise Account Manager for Life Sciences
vor 3 Wochen
Berlin, Berlin, Deutschland Certara VollzeitJob Title: Enterprise Account Manager for Life SciencesCertara is seeking an experienced Enterprise Account Manager to join our team in Central and Eastern Europe. As a key member of our sales team, you will be responsible for driving growth and revenue for our software solutions in the life sciences industry.Responsibilities:Establish and maintain...
Customer Success Specialist, Life Science
vor 2 Monaten
Job Summary
The Customer Success Specialist will be working with existing JoVE customers (universities and research centers) to provide post-sales service and support. This role will involve developing relationships with key decision makers and teaching/research staff at universities and research institutes to increase usage of JoVE video resources.
Key Responsibilities
- Establish and maintain relationships with existing customers to ensure satisfaction and retention
- Develop and deliver product awareness and training to new and ongoing customer universities and research institutes
- Provide customer feedback to sales, product, and marketing teams to inform business decisions
- Organize and deliver product presentations, webinars, and workshops at conferences, seminars, and client onsite visits
- Collaborate with cross-functional teams to drive business growth and customer engagement
Requirements
- Fluent in German and English
- Bachelor's or master's degree in a STEM discipline
- Passion for science, education, and the use of video/technology to enhance the educational process
- 1-3 years of experience in sales and customer service in the education/publishing market
- Strong interpersonal and communication skills
- Ability to tell a compelling story and build relationships with customers
- Excellent listening skills and attention to detail
- Experience in networking and cold calling
Why Join JoVE?
- Competitive salary and benefits package
- Opportunity to make a direct impact on accelerating science research and improving student learning
- Collaborative and innovative work environment
- Clear path for career advancement and professional growth
