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Technical Support Specialist for In-Vitro Diagnostics
vor 2 Monaten
About the Role
We are seeking a highly motivated and detail-oriented Service Technician to join our team at Roche. As a Service Technician, you will be responsible for providing technical support and maintenance for our laboratory diagnostic systems.
Key Responsibilities
- Install, maintain, and repair laboratory diagnostic systems, including cobas pro and cobas pure
- Provide technical support and troubleshooting for complex technical and application-related issues
- Collaborate with cross-functional teams to resolve technical issues and improve system performance
- Develop and implement process improvements to enhance customer satisfaction and system efficiency
- Participate in training and development programs to stay up-to-date with the latest technologies and industry trends
Requirements
- Bachelor's degree in a relevant field, such as engineering, computer science, or life sciences
- 2+ years of experience in a technical support or maintenance role, preferably in a laboratory or medical device setting
- Strong technical skills, including knowledge of laboratory diagnostic systems, IT networking, and data security
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment
- Valid driver's license and willingness to travel to customer sites
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and detail-oriented individual with a passion for technical support and maintenance, we encourage you to apply for this exciting opportunity.
